full-time 5 days ago
Lead Front Desk
Advanced Brookline Dental
209 Harvard Street, Brookline, MA 02446
22 - 30/hr
About the Practice
N/A Team Members
Open Dental Software
Office Tour & Photos
Job Description
Lead Dental Front Desk Coordinator
Advanced Brookline Dental is looking for an experienced, personable, and motivated Lead Dental Front Desk Coordinator to join our growing practice in Brookline!
This is more than a traditional front desk position. We are looking for someone who wants to take ownership of their role, contribute ideas, and grow into a key leadership position within the practice. If you are confident on the phone, highly organized, and enjoy creating a positive experience for both patients and coworkers, we would love to meet you.
Why You’ll Love Working With Us
At Advanced Brookline Dental, we believe a great workplace starts with a team that genuinely enjoys working together. We are a growing, modern dental practice with a fun, friendly, and supportive staff. We value teamwork, open communication, and new ideas—and we want every team member to feel that their work matters.
You’ll have the opportunity to:
Become an important part of a growing practice
Take ownership of the front desk and patient experience
Develop your skills and grow into a larger leadership role
Work with a friendly team that supports one another
Contribute ideas that help improve the practice
Build meaningful relationships with our patients
Schedule
Full-time
Monday through Thursday
8:00 a.m. to 5:00 p.m.
No Fridays or weekends
Key Responsibilities
Create a warm, welcoming, and professional experience for every patient
Answer incoming calls confidently and convert inquiries into scheduled appointments
Arrange and manage the schedule to maximize efficiency and productivity
Confirm appointments and help keep the schedule full
Complete insurance verification and communicate coverage information clearly
Submit and follow up on insurance claims and billing
Maintain accurate patient and insurance information
Communicate effectively with patients, providers, and other team members
Identify scheduling concerns and solve problems proactively
Work independently while also contributing to a team-focused environment
Help develop and maintain effective front-office systems
What We’re Looking For
Previous experience working in a dental office is required
Familiarity with Open Dental and Flex is strongly preferred
Strong phone and verbal communication skills
Experience with dental insurance verification, billing, and claims
Ability to organize the schedule strategically and efficiently
Friendly, professional, and patient-focused attitude
Dependable, proactive, and detail-oriented
Comfortable working independently and taking initiative
Strong teamwork and problem-solving skills
Desire to grow professionally and become a leader within the practice
Ability to reliably commute to Brookline, Massachusetts
Benefits
Paid time off
Paid holidays
Consistent four-day workweek
No Fridays or weekends
Professional growth and leadership opportunities
Supportive, enjoyable team environment
If you are looking for a dental office where you can do more than simply “work the front desk,” this may be the right opportunity for you. We are looking for someone who wants to make an impact, grow alongside the practice, and become a valued long-term member of our team.
We look forward to learning more about you!
Pay: $22.00 - $30.00 per hour
Work Location: In person
Advanced Brookline Dental is looking for an experienced, personable, and motivated Lead Dental Front Desk Coordinator to join our growing practice in Brookline!
This is more than a traditional front desk position. We are looking for someone who wants to take ownership of their role, contribute ideas, and grow into a key leadership position within the practice. If you are confident on the phone, highly organized, and enjoy creating a positive experience for both patients and coworkers, we would love to meet you.
Why You’ll Love Working With Us
At Advanced Brookline Dental, we believe a great workplace starts with a team that genuinely enjoys working together. We are a growing, modern dental practice with a fun, friendly, and supportive staff. We value teamwork, open communication, and new ideas—and we want every team member to feel that their work matters.
You’ll have the opportunity to:
Become an important part of a growing practice
Take ownership of the front desk and patient experience
Develop your skills and grow into a larger leadership role
Work with a friendly team that supports one another
Contribute ideas that help improve the practice
Build meaningful relationships with our patients
Schedule
Full-time
Monday through Thursday
8:00 a.m. to 5:00 p.m.
No Fridays or weekends
Key Responsibilities
Create a warm, welcoming, and professional experience for every patient
Answer incoming calls confidently and convert inquiries into scheduled appointments
Arrange and manage the schedule to maximize efficiency and productivity
Confirm appointments and help keep the schedule full
Complete insurance verification and communicate coverage information clearly
Submit and follow up on insurance claims and billing
Maintain accurate patient and insurance information
Communicate effectively with patients, providers, and other team members
Identify scheduling concerns and solve problems proactively
Work independently while also contributing to a team-focused environment
Help develop and maintain effective front-office systems
What We’re Looking For
Previous experience working in a dental office is required
Familiarity with Open Dental and Flex is strongly preferred
Strong phone and verbal communication skills
Experience with dental insurance verification, billing, and claims
Ability to organize the schedule strategically and efficiently
Friendly, professional, and patient-focused attitude
Dependable, proactive, and detail-oriented
Comfortable working independently and taking initiative
Strong teamwork and problem-solving skills
Desire to grow professionally and become a leader within the practice
Ability to reliably commute to Brookline, Massachusetts
Benefits
Paid time off
Paid holidays
Consistent four-day workweek
No Fridays or weekends
Professional growth and leadership opportunities
Supportive, enjoyable team environment
If you are looking for a dental office where you can do more than simply “work the front desk,” this may be the right opportunity for you. We are looking for someone who wants to make an impact, grow alongside the practice, and become a valued long-term member of our team.
We look forward to learning more about you!
Pay: $22.00 - $30.00 per hour
Work Location: In person
Requirements
• Teamwork
• Attention to detail
• Interpersonal skills
• Professional networking
• Availity
• Attention to detail
• Interpersonal skills
• Professional networking
• Availity
About Advanced Brookline Dental
Advanced Brookline Dental offers modern, patient-focused dentistry in a spa-like setting. Dr. Galiazzo and her team prioritize patient comfort, providing exceptional, personalized dentistry in a welcoming environment. The practice focuses on delivering precise, efficient care with a strong emphasis on comfort and long-term results.