full-time 5 days ago
Lead Front Desk Receptionist
Western Tidewater Free Clinic
2019 Meade Parkway, Suffolk, VA 23434
17 - 20/hr
About the Practice
N/A Team Members
Epic Software
Office Tour & Photos
Job Description
Western Tidewater Free Clinic | Suffolk, VA
Do you enjoy helping people, staying organized, and leading a team? Western Tidewater Free Clinic is looking for a Lead Front Desk Receptionist to be the welcoming face of our clinic while overseeing the daily operations of our front desk.
What You'll Do
· Welcome and assist patients with compassion and professionalism.
· Schedule appointments, answer incoming calls, and assist with patient needs.
· Lead daily front desk operations and help keep schedules and workflows running smoothly.
· Maintain accurate patient information across multiple clinic systems and databases.
· Support and provide guidance to front desk staff and volunteers.
· Assist with patient eligibility, insurance verification, payments, and other front desk processes.
· Work closely with medical, dental, and administrative teams to support patient care.
We're Looking For Someone Who Has:
· 2+ years of experience in a medical office or healthcare setting.
· Experience working with an Electronic Medical Record (EMR) system; EPIC experience is a plus.
· Excellent customer service and communication skills with a patient-focused approach.
· Strong organizational skills and attention to detail.
· Ability to prioritize and manage multiple responsibilities in a busy environment.
· A dependable, positive team player who is comfortable taking the lead when needed.
Why WTFC?
Join a mission-driven team dedicated to providing quality healthcare to our community. If you're looking for a meaningful career where you can make a difference every day, we'd love to hear from you!
Western Tidewater Free Clinic is an Equal Opportunity Employer committed to providing an inclusive, equitable, and supportive work environment. WTFC provides equal employment opportunities without regard to race, color, religion, creed, ancestry, national or ethnic origin, age, disability, sex, sexual orientation, gender identity, pregnancy, childbirth or related medical conditions, marital or parental status, veteran status, genetic information, or any other status protected by applicable law.
Pay: $17.00 - $20.00 per hour
Expected hours: 40.0 per week
Benefits:
401(k) matching
Dental insurance
Health insurance
Life insurance
Paid time off
Work Location: In person
Do you enjoy helping people, staying organized, and leading a team? Western Tidewater Free Clinic is looking for a Lead Front Desk Receptionist to be the welcoming face of our clinic while overseeing the daily operations of our front desk.
What You'll Do
· Welcome and assist patients with compassion and professionalism.
· Schedule appointments, answer incoming calls, and assist with patient needs.
· Lead daily front desk operations and help keep schedules and workflows running smoothly.
· Maintain accurate patient information across multiple clinic systems and databases.
· Support and provide guidance to front desk staff and volunteers.
· Assist with patient eligibility, insurance verification, payments, and other front desk processes.
· Work closely with medical, dental, and administrative teams to support patient care.
We're Looking For Someone Who Has:
· 2+ years of experience in a medical office or healthcare setting.
· Experience working with an Electronic Medical Record (EMR) system; EPIC experience is a plus.
· Excellent customer service and communication skills with a patient-focused approach.
· Strong organizational skills and attention to detail.
· Ability to prioritize and manage multiple responsibilities in a busy environment.
· A dependable, positive team player who is comfortable taking the lead when needed.
Why WTFC?
Join a mission-driven team dedicated to providing quality healthcare to our community. If you're looking for a meaningful career where you can make a difference every day, we'd love to hear from you!
Western Tidewater Free Clinic is an Equal Opportunity Employer committed to providing an inclusive, equitable, and supportive work environment. WTFC provides equal employment opportunities without regard to race, color, religion, creed, ancestry, national or ethnic origin, age, disability, sex, sexual orientation, gender identity, pregnancy, childbirth or related medical conditions, marital or parental status, veteran status, genetic information, or any other status protected by applicable law.
Pay: $17.00 - $20.00 per hour
Expected hours: 40.0 per week
Benefits:
401(k) matching
Dental insurance
Health insurance
Life insurance
Paid time off
Work Location: In person
Requirements
• Managing patient records
• Organizational skills
• Attention to detail
• Interpersonal skills
• Assisting medical staff
• Organizational skills
• Attention to detail
• Interpersonal skills
• Assisting medical staff
About Western Tidewater Free Clinic
VOLUNTEER Hampton Roads is an affiliate of the Points of Light Global Network located in Norfolk, VA. They aim to connect, equip, and mobilize volunteers to make a positive impact in the community.