Lead Medical Receptionist

Lead Front Desk Receptionist – Dermatology Solutions Decatur, TX
Full-Time | Competitive Pay | Supportive Team Environment
Busy dermatology office in Decatur is seeking an experienced, reliable, and professional Lead Front Desk Receptionist to join our team. We are looking for someone who is punctual, organized, tech-savvy, and able to multitask in a fast-paced medical office setting while providing excellent patient care and customer service.

Responsibilities:
Greet and check in/check out patients professionally and efficiently
Schedule appointments and maintain smooth clinic flow
Verify insurance eligibility and benefits
Collect copays, deductibles, coinsurance, and balances
Understand and explain EOBs, deductibles, copays, coinsurance, and out-of-pocket maximums
Answer patient questions regarding billing and insurance
Maintain accurate patient records in EMR
Support front desk operations and work closely with the clinical team
Multitask while staying organized and detail-oriented
Qualifications:
Previous medical front desk experience required
Strong knowledge of insurance benefits and billing terminology
Understanding of EOBs, deductibles, copays, coinsurance, and OOP maximums
Strong typing, computer, and organizational skills
EMR experience preferred
Excellent communication and customer service skills
Reliable, punctual, and a strong team player
Ability to work independently and stay calm under pressure
Benefits:
Competitive pay based on experience
Health, dental, and vision insurance
Paid time off
Employee discounts on treatments and products
Growth opportunities within a supportive team environment
Experienced team leads and candidates with billing or aging experience are highly encouraged to apply.

Pay: $19.00 - $21.00 per hour
Benefits:
Dental insurance
Employee mentoring program
Free parking
Health insurance
On-the-job training
Paid sick time
Paid time off
Vision insurance
Work Location: In person