Med Spa Front Desk / Client Experience Concierge

Pay: $19.00 to $24.00 per hour, commensurate with relevant experience
Additional Compensation: Performance-based bonus opportunities
Growth Upside: Pathway toward senior front desk, lead concierge, or management support responsibility
Schedule: Weekday availability required. Saturday availability preferred. Flexible scheduling may be available based on role, availability, and business needs.

Beauté Paris is expanding. We are actively building out our core clinical, wellness, and hospitality teams for our refined West Austin practice.

For Polished Front Desk Talent Who Wants Flexibility, Incentives, and Room to Grow
Are you reliable, polished, warm, and fast with follow-through? Do you answer the phone beautifully, keep details organized, show up on time, and make clients feel genuinely cared for?

At Beauté Paris, we hire for excellence, and we reward it. For the front desk, excellence means warmth, accuracy, responsiveness, discretion, rebooking, follow-through, and the ability to make the client experience feel calm, elevated, and seamless.

About the Role
Beauté Paris Med Spa & Wellness is seeking a polished, organized, and service-minded Front Desk Administrator / Client Experience Concierge.

This is not a basic receptionist role. The front desk is central to how every client experiences the brand, from first inquiry through post-treatment follow-up.

What You Will Do
· Welcome clients with warmth, polish, and professionalism
· Manage check-in, check-out, appointment flow, and client communication
· Answer phone calls, texts, emails, and online inquiries promptly and professionally
· Schedule appointments accurately and guide clients to the right service or consultation
· Support rebooking, follow-up, waitlist opportunities, and client retention
· Help reduce missed calls, missed texts, scheduling gaps, and missed revenue opportunities
· Process payments, packages, memberships, retail sales, and service checkouts
· Keep reception, retail, and guest-facing spaces polished and organized
· Support providers with daily schedule awareness and client flow
· Escalate client concerns with maturity, discretion, and good judgment
Requirements
· Prior front desk, client service, med spa, medical office, aesthetics, wellness, spa, luxury hospitality, or high-end retail experience preferred
· Professional presence and polished communication style
· Strong phone, text, email, and in-person communication skills
· Comfortable with scheduling software, POS systems, client records, phone, text, email, task lists, memberships, packages, rebooking, and client follow-up
· Reliable, punctual, steady, and detail-oriented
· Sales-aware without being pushy
· Able to support rebooking, retail, memberships, packages, and client follow-up
· Discreet and mature with client information and private conversations
Benefits & Perks
· $19.00 to $24.00 per hour, commensurate with relevant experience
· Performance-based bonus opportunities
· Flexible scheduling based on role, availability, and business needs
· Medical, dental, and vision insurance options for full-time eligible employees
· Generous retail product discounts upon hire
· Complimentary or discounted aesthetic and wellness services after 90 days, subject to practice policy and approval
· Opportunity to grow into senior front desk, lead concierge, or management support responsibilities
To Apply
Please apply with your resume and include your availability.

Pay: $19.00 - $24.00 per hour
Benefits:
Dental insurance
Employee discount
Flexible schedule
Health insurance
Professional development assistance
Vision insurance
Application Question(s):
Are you available for weekday shifts and occasional Saturdays?

Are you comfortable with phone, text, email, scheduling, checkout, and client follow-up?

Do you have specific experience in front desk/client service in either a plastic surgery office, med spa, aesthetics, or wellness?

Experience:
plastic surgery office, med spa, aesthetics, or wellness: 1 year (Required)
Language:
English (Required)
Ability to Commute:
Austin, TX 78738 (Required)
Work Location: In person