Practice location
full-time 7 days ago

Medical Administrator and Receptionist

conrad and lieberman

200 East State Street, Media, PA 19063
19 - 20/hr

About the Practice

51 Team Members
Software Software

Office Tour & Photos

Job Description

Medical administrator and receptionist.

Position in small medical office, primarily responsible for managing patient calls, referrals, refills, and managing value based care programs. Will be working closely with insurers and interacting with patients primarily over phone while creating a welcoming environment for patients and supporting seamless clinic operations. This vital role combines front desk responsibilities with administrative support, ensuring that patient interactions are positive and that medical office functions run efficiently.

Some responsibilities include:
Work with insurers and existing staff to help manage a value base care program.

Answer multi-line phone systems with professionalism, providing excellent patient service and directing calls efficiently to appropriate departments or staff members.

Schedule appointments accurately using medical scheduling software, coordinate follow-up visits, and manage calendar updates to optimize provider availability.

Verify insurance coverage, perform insurance authorization and verification procedures, and handle billing processes including medical collection efforts.

Maintain and organize medical records in compliance with HIPAA regulations; review documentation for accuracy and completeness before filing or updating electronic health records (EHR systems).

Assist with administrative tasks such as filing, data entry (including 10 key typing), faxing, scanning documents, and managing office supplies to ensure a well-organized clinic environment.

Support clinical staff by reviewing care plans, assisting with documentation review, and understanding CPT
coding, ICD-9/10 coding standards for billing purposes.

Desirable Skills
Strong knowledge of medical terminology, ICD coding (ICD-9/10), CPT coding, and Medicare guidelines to support accurate documentation and billing processes.

Excellent computer skills including Microsoft Office Suite (Word, Excel) for reporting and correspondence.

Exceptional patient service skills combined with professional phone etiquette and effective communication abilities.

Experience with insurance verification, medical billing procedures, and healthcare compliance standards like HIPAA to ensure confidentiality and data security.

Previous clinic or dental office experience is preferred to quickly adapt to the healthcare environment; familiarity with dental terminology or hospital experience is advantageous.

• We value proactive team players who thrive in busy environments and are committed to delivering outstanding patient experiences through meticulous organization and compassionate service.

Job Type: Full-time
Pay: $19.00 - $20.00 per hour
Benefits:
401(k)
401(k) matching
Work Location: In person

About conrad and lieberman

Main Line Health is a regional health system focused on delivering personalized, compassionate “human to human” care. Its network includes six respected health care destinations, more than 40 satellite offices and outpatient facilities, and providers across more than 150 specialties. The organization serves patients through a team of more than 13,000 employees and over 2,000 physicians.