Practice location
full-time 5 days ago

Medical Administrator/Receptionist

IVF CANADA

7191 Yonge St. Suite 1111, Markham, ON, L3T 0C4
19–25/hr

About the Practice

N/A Team Members
Software Software

Office Tour & Photos

Job Description

Mandarin or Arabic Speaking Required
Healthcare Experience Preferred
Excellent Customer Service and Communication Skills Required
Job Summary
We are looking for a friendly, organized, and detail-oriented Medical Administrator/Receptionist to join our fertility clinic. The successful candidate will provide front-desk and administrative support to patients, physicians, and the clinical team, helping ensure smooth daily clinic operations and a positive patient experience.

Duties
Greet and assist patients in a friendly and professional manner.

Answer phone calls, emails, and general patient inquiries.

Schedule physician appointments, ultrasounds, sonohysterograms, injection classes, and other fertility-related appointments.

Register patients and maintain accurate and confidential patient records.

Provide administrative support to physicians, nurses, and other clinic staff.

Process payments and assist with basic billing and insurance-related tasks.

Handle emails, faxes, documents, courier packages, and other general office duties.

Maintain an organized and professional reception area.

Perform other administrative duties as required.

Qualifications
Fluency in Mandarin or Arabic is required.

Strong verbal and written English communication skills.

Previous healthcare or medical office experience is preferred.

Minimum 2 years of relevant work experience preferred.

Medical Office Administration or related education is an asset.

Excellent customer service, communication, and interpersonal skills.

Strong organizational skills and attention to detail.

Comfortable using computers and electronic medical record (EMR) systems.

Ability to multitask and work effectively in a busy medical environment.

We are looking for someone who is professional, dependable, patient-focused, and a strong team player.

Pay: $19.00-$25.00 per hour
Benefits:
Dental care
Flexible schedule
Life insurance
Paid time off
Vision care
Work Location: In person

Requirements

• Organizational skills
• Electronic medical records
• Medical office experience
• Patient service
• Front desk

About IVF CANADA

IVF Canada is a leading fertility centre with state-of-the-art technology located in Greater Toronto Area. Since 1983, we have been providing compassionate and comprehensive fertility care to help individuals and couples build their families. Our team is dedicated to making the fertility journey accessible and personalized for every patient.