full-time 1 month ago
Medical Aesthetics Receptionist
Horizon Vein and Cosmetic Centre
6845 66th Street, Red Deer, AB T4P 3T5
18–23/hr
About the Practice
N/A Team Members
Software Software
Office Tour & Photos
Job Description
We are looking for a highly motivated, detail-oriented Medical Aesthetics Receptionist who is passionate about skincare, beauty, wellness, and providing an exceptional patient experience.
As the first point of contact for our clinic, you will play an important role in creating a welcoming, professional, and elevated experience for every patient. We are looking for someone who takes pride in their work, is eager to learn, and genuinely enjoys helping people feel confident in their skin.
Who You Are
Do you strive to excel and grow in everything you do?
Do you take pride in providing positive, personalized customer service?
Are you knowledgeable and curious about the latest skincare, beauty, and aesthetic innovations—and excited to share that knowledge with patients, friends, and family?
If you are organized, personable, proactive, and thrive in a fast-paced environment, we would love to hear from you.
Key Responsibilities
Provide a warm, professional, and personalized experience for every patient from arrival through checkout
Manage a high volume of incoming phone calls, texts, emails, and other patient inquiries in a timely and professional manner
Schedule, reschedule, and confirm patient appointments
Process payments and assist with daily administrative and reception duties
Maintain accurate patient information and clinic records
Assist with general clinic organization, cleanliness, and upkeep
Educate patients on clinic services, skincare, products, and treatment options within the scope of the role
Support patient retention by encouraging appropriate follow-up appointments and helping patients stay on track with their treatment plans
Work closely with physicians, nurses, medical aestheticians, and other team members to ensure a seamless patient experience
Stay current on skincare, beauty, wellness, and medical aesthetics trends and innovations
Consistently create and contribute to our social media content, including educational and engaging content that reflects our brand
Support clinic promotions, events, marketing initiatives, and other projects as required
Maintain a high level of professionalism, confidentiality, organization, and attention to detail at all times
Qualifications & Skills
Excellent verbal and written communication skills
Exceptional customer service skills and a genuine desire to exceed patient expectations
Ability to multi-task, prioritize, and remain organized in a busy environment
Comfortable managing a high volume of phone calls, messages, and patient inquiries
Strong administrative and organizational skills
Previous experience in medical aesthetics, skincare, cosmetics, makeup, beauty, or a related industry is preferred
Experience working with medical booking software/EMR is an asset
Strong computer skills and the ability to learn new systems quickly
A genuine desire to learn, grow, and continually advance your knowledge and skillset
Ability to work independently, take initiative, and identify what needs to be done without always being asked
Ability to work collaboratively and contribute positively as part of a team
Strong attention to detail and follow-through
Professional, polished, reliable, and personable
Comfortable appearing in and contributing to social media content
Passionate about skincare, beauty, wellness, and the medical aesthetics industry
What We’re Looking For
We are looking for someone who wants to grow with our clinic, not simply fill a reception position. The ideal candidate is proactive, enthusiastic, eager to learn, and takes ownership of their role.
You understand that exceptional patient care is about more than answering the phone—it is about creating an experience that makes patients feel welcomed, cared for, informed, and confident in choosing our clinic.
If you are passionate about the beauty and aesthetics industry, enjoy working with people, and are motivated to continually improve and grow, we would love to meet you.
Pay: $18.00-$23.00 per hour
Expected hours: 34.0 – 38.0 per week
Benefits:
Company events
On-site parking
Application question(s):
Have you ever used the medical record called Jane app?
Do you have any experience in Medical Aesthetics or working in a dental office?
Experience:
Front desk : 1 year (preferred)
Work Location: In person
As the first point of contact for our clinic, you will play an important role in creating a welcoming, professional, and elevated experience for every patient. We are looking for someone who takes pride in their work, is eager to learn, and genuinely enjoys helping people feel confident in their skin.
Who You Are
Do you strive to excel and grow in everything you do?
Do you take pride in providing positive, personalized customer service?
Are you knowledgeable and curious about the latest skincare, beauty, and aesthetic innovations—and excited to share that knowledge with patients, friends, and family?
If you are organized, personable, proactive, and thrive in a fast-paced environment, we would love to hear from you.
Key Responsibilities
Provide a warm, professional, and personalized experience for every patient from arrival through checkout
Manage a high volume of incoming phone calls, texts, emails, and other patient inquiries in a timely and professional manner
Schedule, reschedule, and confirm patient appointments
Process payments and assist with daily administrative and reception duties
Maintain accurate patient information and clinic records
Assist with general clinic organization, cleanliness, and upkeep
Educate patients on clinic services, skincare, products, and treatment options within the scope of the role
Support patient retention by encouraging appropriate follow-up appointments and helping patients stay on track with their treatment plans
Work closely with physicians, nurses, medical aestheticians, and other team members to ensure a seamless patient experience
Stay current on skincare, beauty, wellness, and medical aesthetics trends and innovations
Consistently create and contribute to our social media content, including educational and engaging content that reflects our brand
Support clinic promotions, events, marketing initiatives, and other projects as required
Maintain a high level of professionalism, confidentiality, organization, and attention to detail at all times
Qualifications & Skills
Excellent verbal and written communication skills
Exceptional customer service skills and a genuine desire to exceed patient expectations
Ability to multi-task, prioritize, and remain organized in a busy environment
Comfortable managing a high volume of phone calls, messages, and patient inquiries
Strong administrative and organizational skills
Previous experience in medical aesthetics, skincare, cosmetics, makeup, beauty, or a related industry is preferred
Experience working with medical booking software/EMR is an asset
Strong computer skills and the ability to learn new systems quickly
A genuine desire to learn, grow, and continually advance your knowledge and skillset
Ability to work independently, take initiative, and identify what needs to be done without always being asked
Ability to work collaboratively and contribute positively as part of a team
Strong attention to detail and follow-through
Professional, polished, reliable, and personable
Comfortable appearing in and contributing to social media content
Passionate about skincare, beauty, wellness, and the medical aesthetics industry
What We’re Looking For
We are looking for someone who wants to grow with our clinic, not simply fill a reception position. The ideal candidate is proactive, enthusiastic, eager to learn, and takes ownership of their role.
You understand that exceptional patient care is about more than answering the phone—it is about creating an experience that makes patients feel welcomed, cared for, informed, and confident in choosing our clinic.
If you are passionate about the beauty and aesthetics industry, enjoy working with people, and are motivated to continually improve and grow, we would love to meet you.
Pay: $18.00-$23.00 per hour
Expected hours: 34.0 – 38.0 per week
Benefits:
Company events
On-site parking
Application question(s):
Have you ever used the medical record called Jane app?
Do you have any experience in Medical Aesthetics or working in a dental office?
Experience:
Front desk : 1 year (preferred)
Work Location: In person
Requirements
• Organizational skills
• Electronic medical records
• Patient service
• Front desk
• Customer retention
• Electronic medical records
• Patient service
• Front desk
• Customer retention
About Horizon Vein and Cosmetic Centre
Horizon Cosmetic & Vein in Red Deer offers top-tier cosmetic and medical services with a focus on safety and care. Led by Dr. Travis Comeau, a Board-Certified PA and D.C. with advanced training, the clinic specializes in procedures like Botox, fillers, sclerotherapy, laser services, and PRP, providing safe and effective treatments in a professional and caring environment.
Position Closed
This job is no longer accepting applications.