Medical Assistant/Receptionist

We at PET Fusion Imaging are seeking a highly organized and detail-oriented individual to join our team as a Front Office Medical Assistant to help within various areas of our department as needed. This is a full time position, 40 hours per week.

Responsibilities include but are not limited to:
Scheduling patient exams
Maintaining accurate medical records
Chart preparation
Point of contact for the PET team regarding patient accounts
Discussing/collecting patient payments
Conversing with patient about insurance concerns
Work closely with billing team to ensure payment of the PET/CT exams
With assistance of the Front Office Coordinator, maintain records of the financial documents of patients, including collection forms and ABN’s.

Treat patients, family members, health care team members, physicians and other associates with care, courtesy, and respect. Consistently anticipates the needs of customers and puts those needs first.

Demonstrates commitment to service and contributes to creating a positive, caring environment.

Flexible and able to accept change.

Promote teamwork in helping with all aspects of the imaging center.

Provide services with respect for human dignity and uniqueness of the patient; unrestricted by consideration of socio-economic status, personal attributes, or the nature of the health problem.

Maintain open communication with ISH facilities and billing staff
All other duties as assigned
Experience and Skills:
Excellent communication skills, verbal and written
Cultural sensitivity and awareness
Organized and detail oriented
Medical Terminology knowledge
High school diploma or equivalent
Minimum of 5 years experience in medical office, preferred
Problem solving
Critical Thinking
Proficient computer skills
Medical Insurance experience
Pre-certification experience
Basic knowledge of CPT and ICD10 codes
Interpersonal skills to maintain good working relationships
Maintain professional and ethical relationships
Minimum of five years of experience in healthcare, preferred
EPIC experience, preferred
Prolonged sitting
CPR certification within one month of employment
TB test within one month of employment
Must be able to lift 75 pounds; 150 pounds shared lifting
Job Type: Full-time
Pay: $20.00 - $22.00 per hour
Benefits:
401(k)
401(k) matching
Dental insurance
Health insurance
Health savings account
Life insurance
Paid time off
Vision insurance
Experience:
Medical office: 5 years (Preferred)
radiology: 2 years (Preferred)
Ability to Commute:
Fort Wayne, IN 46845 (Required)
Work Location: In person