Medical/Dental Business Assistant

Overview
Join our dynamic oral surgery practice as an Business Assistant and become a vital part of delivering exceptional patient care and seamless office operations! In this energetic role, you will be the backbone of our front desk, ensuring that every patient experience is smooth, efficient, and welcoming. Your expertise in medical billing, insurance verification, and office management will help us maintain high standards of service while supporting the clinical team. This paid position offers an exciting opportunity to grow your career in a fast-paced, patient-centered environment committed to excellence.

Responsibilities
Manage patient intake, appointment scheduling, and front desk needs
Verify insurance coverage, process claims, and handle medical billing
Review and update medical records and documentation for completeness and compliance with HIPAA regulations.

Perform insurance verification, authorization requests, and coordinate with insurance providers for claims processing.

Provide excellent patient service by answering multi-line phone systems professionally, managing appointment reminders, and addressing patient inquiries.

Maintain organized filing of medical records and office documents while supporting clinic operations through clerical tasks such as data entry and file management.

Skills
Knowledge of medical/dental terminology, ICD coding (ICD-9/10), CPT coding, and health information management standards.

Strong experience in medical billing, insurance verification, Medicare processing, and documentation review.

Excellent computer skills with Microsoft Office Suite (Word, Excel) and familiarity with multi-line phone systems and 10-key typing.

Bilingual abilities are highly valued to serve diverse patient populations effectively.

Prior clinic or dental office experience is preferred; familiarity with dental terminology and clinic workflows is a plus.

Exceptional customer service skills combined with professional phone etiquette and organizational abilities to support front desk operations.

Willingness to cross train and assist the clinical team when needed.

Knowledge of HIPAA compliance protocols to safeguard patient privacy and confidentiality.

Join a rewarding career where your organizational talents make a meaningful difference in patient care every day! We’re passionate about creating a welcoming, supportive workplace where your contributions are valued, your growth is encouraged, and your success is celebrated. As part of our dynamic medical practice, you’ll have the opportunity to build your skills, and be a vital member of a team dedicated to excellence in healthcare.

Pay: $17.00 - $19.00 per hour
Expected hours: 40.0 per week
Benefits:
401(k)
On-the-job training
Uniform allowance
Application Question(s):
Do you have any healthcare experience? If so please list.

Education:
High school or equivalent (Preferred)
Experience:
Dental receptionist: 1 year (Preferred)
Language:
more than one language (Preferred)
License/Certification:
CPR Certification (Preferred)
Shift availability:
Day Shift (Preferred)
Work Location: In person