full-time 21 days ago
Medical Front Desk
Medicus Spine & Joint
1 Creekview Ct Ste B-1, Greenville, SC 29615
From 20/hr
About the Practice
N/A Team Members
Other Software
Office Tour & Photos
Job Description
Be the First Impression of Patient Care
At Medicus Spine & Joint, we believe the patient experience begins the moment someone walks through our doors.
We are seeking a professional, compassionate, and highly organized Medical Front Desk Coordinator to serve as the face of our practice. This role is responsible for managing patient check-in, patient flow, scheduling, and checkout while ensuring every patient receives exceptional service and attention.
This is not a passive receptionist position. It is a responsibility-driven role that requires attention to detail, strong communication skills, professionalism, and a genuine passion for helping people.
If you enjoy building relationships, solving problems, staying organized, and creating positive patient experiences, we'd love to meet you.
Key Responsibilities
Patient Check-In & Registration
Welcome and register patients professionally and courteously
Verify demographics, insurance information, and appointment details
Collect and scan required documentation
Ensure all intake paperwork is complete and accurate
Identify and communicate insurance or registration issues promptly
Patient Experience & Clinic Flow
Monitor patient arrivals and waiting room activity
Communicate wait times and next steps clearly
Coordinate patient movement between front office and clinical staff
Address patient concerns professionally and escalate when appropriate
Help maintain a positive, organized, and welcoming environment
Checkout & Scheduling
Schedule followup appointments before patients leave
Collect copays, deductibles, and patient balances
Review provider recommendations and nextstep instructions
Process payments and maintain accurate records
Coordinate with billing and clinical teams as needed
What We're Looking For
Required Qualifications
✔ 1+ year of experience in a medical office, healthcare reception, patient registration, or front desk role
✔ Experience with:
Patient scheduling
Insurance verification
Copay collection
Medical office workflows
✔ Strong computer skills and ability to learn EHR/EMR systems
✔ Knowledge of HIPAA and patient confidentiality requirements
✔ Excellent communication, customer service, and interpersonal skills
✔ Strong attention to detail and ability to manage multiple responsibilities simultaneously
Preferred Qualifications
Experience in a multiprovider or multispecialty medical practice
Familiarity with orthopedic, pain management, neurology, neurosurgery, or chiropractic care
Bilingual (English/Spanish)
Experience collecting patient payments and discussing financial responsibilities
The Ideal Candidate
You are:
Friendly and welcoming
Dependable and accountable
Organized and detailoriented
Calm under pressure
A strong communicator
Patientfocused and servicedriven
A team player who takes ownership of their role
Most importantly, you genuinely care about people and understand that every patient interaction matters.
What We Offer
Compensation & Benefits
Competitive Pay
Health, Dental, and Vision Benefits
Paid Time Off
Paid Holidays
MondayFriday Schedule
No Weekends
401k and matching
Training & Development
Structured onboarding and training program
Ongoing professional development
Corporate support and resources
Clear expectations and defined responsibilities
Career Growth
At Medicus Spine & Joint, we believe great employees build great careers. This role offers opportunities for growth, expanded responsibilities, and long-term career development within a growing healthcare organization.
About Medicus Spine & Joint
Medicus Spine & Joint is a multidisciplinary healthcare organization specializing in:
Interventional Pain Management
Orthopedics
Neurosurgery
Chiropractic Care
Neurology
Our mission is simple: deliver exceptional patient care through clinical excellence, operational excellence, and an outstanding patient experience.
Every team member plays a critical role in that mission.
Apply today and become part of a team that values professionalism, accountability, teamwork, and patient-centered care.
About Medicus Spine & Joint LLC
Welcome to Medicus Spine & Joint, where we provide premium care with a personal touch. Our mission is to enhance the lives of our patients through advanced treatments and individualized care for spine and joint conditions. We are dedicated to helping our patients achieve optimal health and regain their quality of life. If you are driven by a desire to help others and are looking for a rewarding career in healthcare, Medicus Spine & Joint is the place for you. We invite you to explore our current job openings and learn more about how you can become part of our mission to provide exceptional spine and joint care for personal injury patients. Together, we can make a difference in the lives of our patients and our community. Join us at Medicus Spine & Joint and be a part of our journey towards excellence in healthcare.
At Medicus Spine & Joint, we believe the patient experience begins the moment someone walks through our doors.
We are seeking a professional, compassionate, and highly organized Medical Front Desk Coordinator to serve as the face of our practice. This role is responsible for managing patient check-in, patient flow, scheduling, and checkout while ensuring every patient receives exceptional service and attention.
This is not a passive receptionist position. It is a responsibility-driven role that requires attention to detail, strong communication skills, professionalism, and a genuine passion for helping people.
If you enjoy building relationships, solving problems, staying organized, and creating positive patient experiences, we'd love to meet you.
Key Responsibilities
Patient Check-In & Registration
Welcome and register patients professionally and courteously
Verify demographics, insurance information, and appointment details
Collect and scan required documentation
Ensure all intake paperwork is complete and accurate
Identify and communicate insurance or registration issues promptly
Patient Experience & Clinic Flow
Monitor patient arrivals and waiting room activity
Communicate wait times and next steps clearly
Coordinate patient movement between front office and clinical staff
Address patient concerns professionally and escalate when appropriate
Help maintain a positive, organized, and welcoming environment
Checkout & Scheduling
Schedule followup appointments before patients leave
Collect copays, deductibles, and patient balances
Review provider recommendations and nextstep instructions
Process payments and maintain accurate records
Coordinate with billing and clinical teams as needed
What We're Looking For
Required Qualifications
✔ 1+ year of experience in a medical office, healthcare reception, patient registration, or front desk role
✔ Experience with:
Patient scheduling
Insurance verification
Copay collection
Medical office workflows
✔ Strong computer skills and ability to learn EHR/EMR systems
✔ Knowledge of HIPAA and patient confidentiality requirements
✔ Excellent communication, customer service, and interpersonal skills
✔ Strong attention to detail and ability to manage multiple responsibilities simultaneously
Preferred Qualifications
Experience in a multiprovider or multispecialty medical practice
Familiarity with orthopedic, pain management, neurology, neurosurgery, or chiropractic care
Bilingual (English/Spanish)
Experience collecting patient payments and discussing financial responsibilities
The Ideal Candidate
You are:
Friendly and welcoming
Dependable and accountable
Organized and detailoriented
Calm under pressure
A strong communicator
Patientfocused and servicedriven
A team player who takes ownership of their role
Most importantly, you genuinely care about people and understand that every patient interaction matters.
What We Offer
Compensation & Benefits
Competitive Pay
Health, Dental, and Vision Benefits
Paid Time Off
Paid Holidays
MondayFriday Schedule
No Weekends
401k and matching
Training & Development
Structured onboarding and training program
Ongoing professional development
Corporate support and resources
Clear expectations and defined responsibilities
Career Growth
At Medicus Spine & Joint, we believe great employees build great careers. This role offers opportunities for growth, expanded responsibilities, and long-term career development within a growing healthcare organization.
About Medicus Spine & Joint
Medicus Spine & Joint is a multidisciplinary healthcare organization specializing in:
Interventional Pain Management
Orthopedics
Neurosurgery
Chiropractic Care
Neurology
Our mission is simple: deliver exceptional patient care through clinical excellence, operational excellence, and an outstanding patient experience.
Every team member plays a critical role in that mission.
Apply today and become part of a team that values professionalism, accountability, teamwork, and patient-centered care.
About Medicus Spine & Joint LLC
Welcome to Medicus Spine & Joint, where we provide premium care with a personal touch. Our mission is to enhance the lives of our patients through advanced treatments and individualized care for spine and joint conditions. We are dedicated to helping our patients achieve optimal health and regain their quality of life. If you are driven by a desire to help others and are looking for a rewarding career in healthcare, Medicus Spine & Joint is the place for you. We invite you to explore our current job openings and learn more about how you can become part of our mission to provide exceptional spine and joint care for personal injury patients. Together, we can make a difference in the lives of our patients and our community. Join us at Medicus Spine & Joint and be a part of our journey towards excellence in healthcare.
About Medicus Spine & Joint
At Medicus Spine & Joint, our mission is to deliver exceptional, patient-centered care through the integration of chiropractic medicine, interventional pain management, regenerative therapies, and orthopedic surgery. We are dedicated to restoring mobility, relieving pain, and improving the quality of life for individuals with spine, joint, and musculoskeletal conditions.