Medical Front Desk Receptionist

ISO: A Full-Time energetic and reliable individual to join our team as  a Front Desk Reception Professional.  The successful candidate will be responsible for checking patients in, answering incoming calls, evaluating and servicing patient needs, and keeping accurate records within the Electronic Medical Records (EMR). Our Front Desk Reception is often the first impression of our practice for our patients. We are interested in hiring individuals with a commitment to outstanding patient care and the ability to make quick and accurate decisions.

Responsibilities
Checking patients in/out
Answer multiline telephone, assist callers with questions, schedule appointments using online software and distribute calls in a professional manner
Identifying customers' needs, clarify information, research issues and provide direction
Keeping records of all conversations in our patient database in a comprehensible way
Obtaining and entering personal, financial and insurance information into the electronic medical records system
Requirements for Position
Education and Work Experience:
High School Diploma or equivalent
Bilingual English/Spanish is preferred
Previous experience in a medical office role
Knowledge, Skills and Abilities:
Strong verbal communication skills along with active listening
Basic PC skills including Microsoft Office Suite
Patient focus and adaptability to different personality types
Ability to multi-task, set priorities and manage time effectively
High level of professionalism; Neat in appearance and well groomed
Good organization skill; and a self-starter
Able to work effectively with other team members as well as function independently
Benefits
Offering Medical, Vision, Dental, 401K, and Paid Time Off for Full-Time Employees
Job Type: Full-time
Pay: From $17.00 per hour
Benefits:
401(k)
Dental insurance
Health insurance
Life insurance
Paid time off
Uniform allowance
Education:
High school or equivalent (Required)
Experience:
Computer Skills: 2 years (Required)
Medical receptionist: 2 years (Required)
EHR systems: 2 years (Required)
Language:
English (Required)
Willingness to travel:
25% (Required)
Work Location: In person