Medical Front Desk Receptionist

Limber Supply Inc. is an orthotic & prosthetic provider located at 81 N Broadway, Hicksville NY 11801.

The Medical Front Desk Receptionist is the first point of contact for patients and visitors. This role ensures a smooth, welcoming, and efficient front‑office experience by managing check‑ins, insurance verifications, scheduling, patient communication, and administrative support. The receptionist supports clinical staff by maintaining accurate records, coordinating patient flow, and upholding a professional, patient‑centered environment.

Key ResponsibilitiesPatient Reception & Check‑In
Greet patients and visitors in a professional, courteous manner
Verify patient identity, insurance information, and required documentation
Collect co‑pays, outstanding balances, and required forms
Ensure accurate and timely patient check‑in
Scheduling & Communication
Schedule, confirm, and reschedule appointments
Manage high‑volume phone lines using proper triage and messaging protocols
Communicate appointment instructions, preparation requirements, and follow‑up details
Relay messages to clinical staff promptly and accurately
Administrative & Office Support
Maintain organized front desk workflow, including scanning, filing, and updating patient records
Process referrals, authorizations, and medical record requests
Assist with daily office tasks such as mail, faxing, and supply management
Insurance & Billing Support
Verify insurance eligibility and benefits
Collect and post payments accurately
Explain basic billing questions and direct complex inquiries to billing staff
Ensure compliance with HIPAA and confidentiality standards
QualificationsRequired
High school diploma or equivalent
Prior experience in a medical office, healthcare setting
Strong communication and interpersonal skills
Ability to multitask in a fast‑paced environment
Proficiency with EMR/EHR systems (e.g., Epic, Athena, eClinicalWorks)
Knowledge of insurance basics and medical terminology
Preferred
Bilingual (Spanish/English)
Experience with appointment scheduling systems
Familiarity with HIPAA regulations and front‑office workflows
Key Competencies
Professionalism and patient‑centered communication
Attention to detail and accuracy
Reliability and punctuality
Ability to maintain composure under pressure
Strong organizational and problem‑solving skills
Physical Requirements
Ability to sit, stand, and walk for extended periods
Ability to lift up to 20 lbs (files, supplies)
Frequent use of computer, phone, and office equipment
Please apply at the following link:
https://app.fingercheck.com/FingerCheck/Jobs/Careers.aspx?CompanyRef=L15567&JobID=56fb00b3-ad33-49a2-a17b-42fb6807cdbe
Pay: $50,000.00 - $57,000.00 per year
Benefits:
Dental insurance
Health insurance
Paid sick time
Paid time off
Work Location: In person