Medical Front Desk Receptionist

If you’re looking for a rewarding career that contributes to helping people restore their active, pain-free lives, consider joining the Kayal Orthopedic Center team. We currently have an exciting opportunity for a Medical Front Desk Receptionist based in North Bergen, NJ.

This is a full-time position Monday - Wednesday & Friday 11:30 am - 8 pm, Thursday 5 - 8 pm & Saturday 8 am - 1 pm.

Summary: Responsible for greeting patients, relaying incoming telephone calls to the appropriate person, and performing assigned medical administrative responsibilities by performing the following duties.

Duties and Responsibilities include the following. Other duties may be assigned.

On the designated time each day, ensures the readiness of the reception area, and ensures that the front desk activities are fully operational at the start of business hours.

Greets patients and schedule, cancel and reschedule patient appointments for routine office visits, consultations, treatments and follow-ups using computer system.

Re-verify all medical insurance information and scan insurance card into system.

Check for correct insurance billing address on patient’s insurance card and update system accordingly. (look for correct PO Box or a note from the benefits verifier stating the correct address has been entered into system already).

Enter necessary changes on computer to update information.

Collects co-pays and reminds patients of past due balances on day of office visit.

Confirms patient appointments.

Documents and notifies Doctor when a patient cancels an appointment.

Acts as liaison with third-party vendors for patient medical order requests, specimen pickup, calling appropriate laboratory for pathology results, calling pharmacy to fill prescription orders.

Answers incoming telephone calls on a multi-line telephone system in a professional manner.

Transfers calls to the appropriate person and tasks messages in accordance with approved telephone procedures.

Tasks correspondence and office memos as directed.

Transcribes information regarding patient visits for medical reports.

Operates standard office equipment to include multi-line telephone, answering machine, photocopy machine, adding machine, and calculator.

Tasks computer hardware/software issues to IT Director.

Adheres to all approved policies, procedures, and philosophies.

Performs other related duties as assigned.

Treat all patients and co-workers with dignity and respect.

Skills
Oral and written Communication
Customer Service and diplomacy
Organization, planning and professionalism
Time Management
Computer Literacy
Education/Training
Degree: High School Diploma or Equivalent
Experience
Must be bilingual and have prior medical front office experience.

Job Type: Full-time
Pay: $20.00 - $21.00 per hour
Benefits:
401(k)
401(k) matching
Dental insurance
Flexible spending account
Health insurance
Paid time off
Vision insurance
Application Question(s):
Are you authorized to work in USA?

Experience:
Medical Receptionist: 1 year (Required)
Language:
Spanish (Required)
Work Location: In person