Medical front desk receptionist/Bilingual Spanish

Overview
Join our dynamic healthcare team as a Medical Front Desk Receptionist, where your energetic and compassionate approach will be the first point of contact for patients and visitors. In this vital role, you will manage patient interactions, handle administrative tasks with precision, and ensure a smooth flow of clinic operations. Your enthusiasm and organizational skills will help create a welcoming environment while maintaining the highest standards of confidentiality and professionalism. This paid position offers an exciting opportunity to grow within a thriving medical practice dedicated to delivering exceptional patient care.

Responsibilities
Greet patients and visitors warmly, providing excellent customer service and clear communication
Schedule appointments efficiently using electronic health record (EHR) systems such as Epic, Meditech, or Athenahealth
Verify patient insurance coverage, process medical collections, and handle billing inquiries with accuracy
Manage electronic health records (EHR) systems, including documentation review and updates in EMR systems like eClinicalWorks or Meditech
Answer multi-line phone systems with professional phone etiquette, directing calls appropriately
Assist with medical administrative support tasks such as data entry, typing, and maintaining medical records in compliance with HIPAA regulations
Facilitate clinical confidentiality policies while managing sensitive patient information and health records
Support medical coding activities including CPT coding, ICD-9/10 coding, and documentation review for accurate billing and care plans
Coordinate medical scheduling for appointments, follow-ups, and procedures ensuring optimal clinic flow
Maintain office supplies and ensure the front desk area is organized and welcoming at all times
Collaborate with clinical staff to ensure seamless communication between administrative and healthcare teams
Experience
Prior clinic or medical office experience is highly preferred, especially in dental or outpatient settings
Demonstrated proficiency with EMR/EHR systems such Nextech, and, or eClinicalWorks
Strong knowledge of health insurance processes including Medicare and Medicaid billing procedures
Experience with medical billing, coding (ICD-10/ICD-9), CPT coding, and documentation review
Bilingual abilities are a plus to serve diverse patient populations effectively
Excellent computer skills including Microsoft Office Suite (Word, Excel) for administrative tasks
Proven customer service skills with the ability to handle phone communication professionally and courteously
Familiarity with clinical confidentiality policies and health information management standards
Office or clerical experience in a healthcare setting that demonstrates organizational skills and attention to detail
Join us in making a difference by providing outstanding front desk support that enhances patient experiences while ensuring efficient clinic operations. Your energy, expertise, and dedication will be valued every day!

Pay: $22.00 - $25.00 per hour
Benefits:
Health insurance
Paid time off
Education:
High school or equivalent (Required)
Experience:
Medical receptionist: 2 years (Required)
Language:
Spanish (Required)
Work Location: In person