Medical Front Desk Receptionist

Job Summary
Responsible for the performance of various front office duties in a highly accurate manner.

Responsibilities

*
Estimate patient’s portion of services by using appropriate insurance fee schedule or sliding fee scale.

*
Work as a liaison between the clients and the dental providers.

*
Follow established policies and guidelines for processing patients to be seen.

*
Verify Insurance eligibility.

*
Collect and track data necessary for patient follow-up and reporting

*
Adhere to HIPAA guidelines.

*
Performs other duties as assigned by supervisor.

Minimum Requirements
Computer; calculator; time management; computer spreadsheet skills.

Experience using Microsoft Word and Excel, strong numerical aptitude.

Initiative; flexibility; ability to effectively address multiple tasks requiring attention to detail; problem identification, analysis, and resolution.

Ability to work under pressure to meet deadlines; ability to function with autonomy and minimal supervision.

Ability to manage confidential records and information.

Excellent communication and problem solving skills with strong attention to detail.

Educational Qualifications: Must have a high school diploma or equivalent.

Typical Physical Demands

*
Finger Dexterity: Using fingers to make small movements such as typing or picking up small objects. Normal fine and gross motor control of fingers and hands.

*
Talking: Frequently conveying detailed or important instructions or ideas accurately, clearly, or quickly.

*
Provide outstanding customer service to our patients and the public.

*
Check patients in to the EMR system.

*
Answer phone calls, provide appropriate assistance, and redirect calls appropriately.

*
Verify patient demographic information (e.g., address, phone number) at every visit

*
Hearing: Able to hear average or normal conversations and receive ordinary information; hear whispered voice at five (5) feet.

*
Repetitive Motions: Frequently and regularly using the wrists, hands, and fingers.

*
Visual: Visual acuity necessary for the proper evaluation of a patient and to prepare or inspect
documents or other materials. Ability to accurately view computer monitors

*
Physical: Sitting 70-80% of time and standing, walking 20-30% of time. Lift up to 20-40 lbs; push
and pull up to 20-40 lbs. Able to bend at the waist, twist and turn along axial plane.

Job Type: Full-time
Pay: From $15.00 per hour
Benefits:
401(k)
401(k) matching
Dental insurance
Disability insurance
Health insurance
Life insurance
Paid time off
Vision insurance
Work Location: In person