Medical Front Desk Receptionist | Front Office Coordinator

Are you a highly organized professional with exceptional people skills and a passion for customer service? Join our dynamic team at a leading plastic surgery center in Burbank, where you'll play a crucial role in creating outstanding experiences for our patients.

About the Role
As our Front Office Coordinator, you'll be the friendly face and voice of our practice, managing patient communications and ensuring smooth operations. This position offers the perfect blend of administrative expertise and meaningful patient interaction in a modern medical setting.

What You'll Do
Create positive first impressions by warmly greeting and assisting patients
Proactively follow up with patient inquiries to convert leads into booked consultations
Manage patient scheduling, including consultations and procedures
Handle multi-channel communications (phone, email, text, etc.)
Process patient payments
Maintain accurate patient records and documentation
Build lasting relationships with patients through exceptional service
Support the practice with various administrative tasks as needed
What We're Looking For
3+ years of experience in a fast-paced professional environment (medical office experience is a plus)
Strong technical skills with general computer applications
Excellence in customer service and patient care
Strong interpersonal skills with the ability to build collaborative relationships with team members
Team player mindset with a positive, solutions-oriented attitude
Ability to handle multiple priorities while maintaining attention to detail
Professional communication skills and phone etiquette
High school diploma required, Associate's or Bachelor's degree preferred
Bilingual English/Spanish speaker is a plus though not a requirement
Why Join Us?

Be part of a respected medical practice
Work with a collaborative, supportive team
Opportunity for professional growth
Fast-paced, engaging work environment
Competitive compensation package
Schedule & Compensation
Monday through Friday schedule
Regular business hours 8:00 AM - 5:00 PM
Surgery days 7:00 AM - 4:00 PM
$24-$26 per hour, based on experience
Additional performance-based compensation opportunities
Benefits
Health insurance
Dental and vision coverage
401(k) plan
Paid time off
Equal Opportunity Employer
Pay: $24.00 - $26.00 per hour
Benefits:
401(k)
Dental insurance
Health insurance
Paid time off
Vision insurance
Work Location: In person