Medical Front Desk Receptionist (Full-Time)

Job Summary
We are seeking a friendly, dependable, and organized Front Desk Receptionist to join our healthcare team. This role is ideal for someone who enjoys working with people, creating a welcoming environment, and helping a busy clinic run smoothly.

The right candidate does not need extensive medical office experience to succeed. We are willing to train the right person on systems and workflow. Candidates with prior customer service, restaurant, hospitality, receptionist, medical office, phlebotomy, or medical assistant experience are encouraged to apply.

This position is a combination of patient-facing customer service, administrative support, and maintaining a clean, professional clinic environment.

Schedule
Full-time preferred
Monday–Thursday: 8:00 a.m. – 4:30 p.m.

Optional but preferred Friday shift: 8:00 a.m. – 1:00 p.m.

End-of-day responsibilities may occasionally extend slightly beyond scheduled hours to ensure all patients are properly checked out before clinic close
Unpaid 30-minute lunch break
Pay & Benefits
$15–$25+ per hour depending on experience, certifications, and skill set
Bi-weekly pay
PTO accrual beginning on day one
Bonus opportunities for patient referrals and clinic growth initiatives
Clinic closures for federal holidays or severe weather are unpaid unless PTO is utilized
Entry-level candidates without medical office experience or certifications are welcome to apply and will receive on-site training.

Higher compensation tiers are reserved for candidates bringing advanced certifications, expanded clinical capabilities, and/or significant directly relevant experience, including:
Medical Assistant (MA) certification
Phlebotomy certification
Significant prior medical office experience
Strong patient service and front office performance
EHR/EMR experience
Insurance verification or billing experience
We support long-term growth and development. Team members who pursue additional certifications or expanded clinical skills during employment may become eligible for increased compensation opportunities.

Responsibilities
Greet patients and visitors with professionalism and warmth
Assist patients with check-in and check-out
Answer phones and respond to voicemails professionally
Schedule appointments and assist with clinic flow
Collect co-pays and update patient information
Maintain accurate patient records while following HIPAA/privacy standards
Support providers and staff with administrative tasks
Keep the clinic clean, organized, and patient-ready throughout the day
Stock bathrooms and common areas as needed
Perform light cleaning duties including trash removal, dusting, maintaining restroom cleanliness and supplies, and occasional mopping
Help maintain a positive patient experience and communicate concerns to leadership appropriately
Preferred Qualifications
Customer service, hospitality, restaurant, administrative assistant, or receptionist experience
Medical, dental, chiropractic office experience
Familiarity with EHR/EMR/CRM systems
Basic understanding of insurance verification and scheduling
Strong communication and organizational skills
Comfortable learning new systems and processes
Ability to multitask in a fast-paced environment
What We Value
We value team members who are:
Warm, personable, professional, and patient-focused
Reliable and self-motivated
Coachable and willing to learn
Comfortable interacting with patients from all backgrounds
Invested in maintaining a welcoming, clean, and efficient clinic environment
Join our team and grow with a clinic that values patient care, teamwork, and a positive workplace culture.

For direct clinic contact, please reach out to:
Alyssa Ryan
Director of Operations
BC Health Group
Office: (402) 315-4415 ext. 206
aryan@bchealthgroup.com
Pay: $15.00 - $25.00 per hour
Benefits:
On-the-job training
Paid time off
Work Location: In person