Medical Front Desk Receptionist,Insurance Verification

Elevate your healthcare career with a premier, patient-focused dermatology team in Palm Beach Gardens! We are searching for a full-time, in-person Front Desk Medical Receptionist &Insurance Coordinator who has a welcoming, empathetic personality with strong knowledge of medical insurance verifications. If you are a sharp multi-tasker who takes pride in orchestrating a seamless check-in/check-out process, obtaining insurance benefits and verifications, prior to appointments per our schedule, and delivering an exceptional patient experience, your skills belong here.

Why Join Us?

Positive Team Culture: Work alongside a supportive, friendly team dedicated to excellent patient care and mutual respect.

Stable, Reliable Schedule: Enjoy dependable, full-time daytime hours in a modern, state-of-the-art medical office setting.

Impactful Work: Be the face of our practice, managing the critical first and last impressions for our patients.

Key Responsibilities
Insurance Verification & Benefits Mastery: Proactively verify health insurance benefits, determine patient cost-shares, and secure necessary prior authorizations and or referrals before or at the time of service when necessary.

Check-In & Patient Hospitality: Welcome patients warmly upon arrival, verify demographic information, manage the waiting room flow, and set a positive tone for their visit.

Check-Out & Scheduling: Efficiently check patients out, collect dedutibles, coinsurance and or copays per patients insurance benefits. Schedule follow-up appointments accurately, and ensure they leave with a clear understanding of their next steps. Explain insurance breakdowns clearly to patients and confidently to allow to collect co-pays, deductibles, and outstanding balances at the point of service.

Communication Management: Handle high-volume, multi-line phone calls efficiently, manage patient inquiries, and route messages accurately.

Administrative Support: Perform secure data processing, maintain digital records/charts in compliance with HIPAA, and handle other operational duties to keep the clinic running smoothly.Position Requirements
Insurance Knowledge (Required): Proven understanding of medical insurance models, deductible structures, co-insurance, and the verification process and this applies to surgical procedures and office visits.

Experience: 1–2 years of hands-on experience using Electronic Medical Records (EMR) and Practice Management Systems (PMS). Prior dermatology or medical front office experience is required.

Core Skills: Exceptional multitasking abilities, high attention to detail, and absolute comfort managing a busy multi-line phone system.

Personality: A naturally compassionate, empathetic, and patient-centered demeanor. You must be able to remain calm and welcoming under pressure.

Job Details
Job Type: Full-time,
Location: In-person (PGA)
Schedule: Day shift, Monday through Friday (No weekends!)
Benefits & Perks
401(k) with 401(k) matching
Profit Sharing
Comprehensive Health, Dental, and Vision insurance
Life insurance options
Generous Paid Time Off (PTO)
Pay: $19.00 - $23.00 per hour
Expected hours: 36.0 – 38.0 per week
Benefits:
401(k)
401(k) matching
Dental insurance
Free parking
Health insurance
Life insurance
Paid time off
Retirement plan
Vision insurance
Work Location: In person