Medical Front Desk Receptionist

Job Overview
We are seeking a dynamic and detail-oriented Medical Front Desk Receptionist to be the welcoming face of our healthcare facility. In this vital role, you will serve as the first point of contact for patients and visitors, ensuring a smooth and efficient front office operation. Your energetic approach and excellent communication skills will help create a positive experience for everyone who walks through our doors. You will handle a variety of administrative tasks, coordinate patient appointments, verify insurance information, and maintain accurate medical records using advanced Electronic Health Record (EHR) systems. Your proactive attitude and dedication to exceptional patient service will contribute significantly to our clinic’s success.

Duties
Greet patients and visitors warmly, providing outstanding customer service with professional phone etiquette and a friendly demeanor
Schedule appointments efficiently using medical scheduling software.

Verify insurance coverage and benefits, including Medicare and Medicaid, ensuring accurate insurance verification and documentation review
Manage multi-line phone systems to answer inquiries promptly and direct calls appropriately
Maintain accurate medical records by updating EHR systems.

Assist with medical billing processes, including collection of payments.

Support administrative functions such as filing, data entry (including 10 key typing), and managing patient intake forms
Ensure compliance with HIPAA regulations by safeguarding patient information and maintaining confidentiality at all times
Collaborate with clinical staff to facilitate care plans and coordinate patient flow within the clinic environment
Qualifications
Proven experience in a medical office setting or healthcare environment with strong clerical skills
Familiarity with EMR/EHR systems.

Knowledge of medical terminology.

Excellent organizational skills with attention to detail in documentation review and record keeping
Strong computer skills including proficiency in Microsoft Office applications and office management software
Exceptional customer service skills combined with professional phone etiquette and effective communication abilities
Bilingual capabilities are highly desirable to serve diverse patient populations effectively
Prior clinic or dermatology office experience is preferred but not required; training will be provided for the right candidate
Ability to handle multiple tasks simultaneously in a fast-paced environment while maintaining a positive attitude
Join our team as a Medical Front Desk Receptionist where your enthusiasm for healthcare support will directly impact patient satisfaction and operational excellence. We value energetic individuals committed to delivering top-tier service in a professional setting. This paid position offers an exciting opportunity to grow your career in healthcare administration while making a meaningful difference in patients’ lives.

Pay: $20.00 - $25.00 per hour
Benefits:
401(k)
Dental insurance
Health insurance
Life insurance
Paid time off
Vision insurance
Work Location: In person