full-time 20 days ago
Medical Front Desk Representative – Inbound Phones
ADVOCARE, LLC
132 Grove Street, Haddonfield, NJ 08033
19 - 22/hr
About the Practice
N/A Team Members
Software Software
Job Description
Description:
Ready to Find Your Forever Work Home?
We know there are dozens of medical front desk openings out there—so why choose us? Because we aren't offering just another job; we’re offering a career home where you are truly valued. If you are an experienced medical front desk professional looking for a long-term team where your skills are recognized and your growth is supported, we would love to meet you.
What We’re Looking For
We are searching for someone who already understands the rhythm of a high-volume medical practice and feels confident communicating with patients throughout the day.
Experience: Minimum of 1 year in a medical front desk or medical office setting.
Phone & Service Skills: Proven expertise handling high-volume inbound patient calls with empathy, clarity, and professionalism.
Insurance Savvy: Solid understanding of medical insurance, pre-certifications, authorizations, and insurance portals (e.g., PEAR Portal).
Referral Management: Direct experience entering, processing, and tracking patient referrals.
Tech-Smart: Strong computer skills, fast data entry, and multi-tasking capabilities in a fast-paced environment.
What You’ll Do
Serve as the reassuring, expert voice on 100% of inbound patient phone calls.
Guide patients seamlessly through scheduling, referrals, and insurance inquiries.
Cross-train at Check-In and Check-Out to maintain a smooth, friendly patient flow.
Collaborate directly with providers and staff as an integral member of a physician-owned care team.
Comprehensive Benefits Package
We believe in taking care of the people who take care of our patients. We offer a robust, competitive benefits package designed to support your physical, financial, and personal well-being.
Full-Time Benefits:
Health & Medical Care: Multiple medical and prescription coverage options to fit your lifestyle.
Dental & Vision: Comprehensive dental and vision care plans.
Flexible Spending & Health Savings: Health Savings Accounts (HSAs) with employer eligibility and Flexible Spending Accounts (FSAs).
Financial Protection: Voluntary short-term & long-term disability, term life insurance, AD&D, hospital indemnity, accident, critical illness, and cancer coverage.
Retirement Planning: 401(k) retirement savings plan to help build your future.
Time Away: Generous Paid Time Off (PTO) to rest and recharge.
Extra Perks: Commuter benefits alongside group auto and homeowners insurance discounts.
Part-Time Benefits:
Vision coverage
Flexible Spending Accounts (FSAs
Why You’ll Love Working With Us
A Team That Has Your Back: Join a busy, well-established family medical practice with a collaborative culture where every team member is treated like family.
Meaningful Impact: You aren't just a receptionist; you are a vital link in the clinical care team. Patients rely on your guidance, empathy, and organizational talent.
Growth & Cross-Training: While your primary focus is mastering inbound patient communications, you will be cross-trained in Check-In and Check-Out processes to build a dynamic skill set.
Competitive Compensation: Earn $19.00 to $22.00/hr based on your experience and demonstrated expertise.
Group auto and homeowners insurance discounts.
About Advocare, LLC Advocare is a premier, physician-owned partnership of leading pediatricians, family practitioners, and specialists across New Jersey, Pennsylvania, and Delaware. We are dedicated to delivering exceptional patient care and creating a dynamic, fulfilling environment for our staff.
Ready to start the next rewarding chapter of your career? Apply today and join the Advocare family!
Requirements:
Applicants must have a minimum of 1 year of medical front desk/reception experience.
We are especially interested in candidates with:
At least 1 year of medical office/front desk experience
Experience handling high-volume inbound patient calls
Experience entering and processing patient referrals
Experience using PEAR Portal and other insurance/payer websites
Strong knowledge of medical insurance
Experience with referrals, authorizations, and precertifications
Strong computer and data-entry skills
Excellent patient service and telephone communication skills
Ability to multitask and stay organized in a busy medical office
Ready to Find Your Forever Work Home?
We know there are dozens of medical front desk openings out there—so why choose us? Because we aren't offering just another job; we’re offering a career home where you are truly valued. If you are an experienced medical front desk professional looking for a long-term team where your skills are recognized and your growth is supported, we would love to meet you.
What We’re Looking For
We are searching for someone who already understands the rhythm of a high-volume medical practice and feels confident communicating with patients throughout the day.
Experience: Minimum of 1 year in a medical front desk or medical office setting.
Phone & Service Skills: Proven expertise handling high-volume inbound patient calls with empathy, clarity, and professionalism.
Insurance Savvy: Solid understanding of medical insurance, pre-certifications, authorizations, and insurance portals (e.g., PEAR Portal).
Referral Management: Direct experience entering, processing, and tracking patient referrals.
Tech-Smart: Strong computer skills, fast data entry, and multi-tasking capabilities in a fast-paced environment.
What You’ll Do
Serve as the reassuring, expert voice on 100% of inbound patient phone calls.
Guide patients seamlessly through scheduling, referrals, and insurance inquiries.
Cross-train at Check-In and Check-Out to maintain a smooth, friendly patient flow.
Collaborate directly with providers and staff as an integral member of a physician-owned care team.
Comprehensive Benefits Package
We believe in taking care of the people who take care of our patients. We offer a robust, competitive benefits package designed to support your physical, financial, and personal well-being.
Full-Time Benefits:
Health & Medical Care: Multiple medical and prescription coverage options to fit your lifestyle.
Dental & Vision: Comprehensive dental and vision care plans.
Flexible Spending & Health Savings: Health Savings Accounts (HSAs) with employer eligibility and Flexible Spending Accounts (FSAs).
Financial Protection: Voluntary short-term & long-term disability, term life insurance, AD&D, hospital indemnity, accident, critical illness, and cancer coverage.
Retirement Planning: 401(k) retirement savings plan to help build your future.
Time Away: Generous Paid Time Off (PTO) to rest and recharge.
Extra Perks: Commuter benefits alongside group auto and homeowners insurance discounts.
Part-Time Benefits:
Vision coverage
Flexible Spending Accounts (FSAs
Why You’ll Love Working With Us
A Team That Has Your Back: Join a busy, well-established family medical practice with a collaborative culture where every team member is treated like family.
Meaningful Impact: You aren't just a receptionist; you are a vital link in the clinical care team. Patients rely on your guidance, empathy, and organizational talent.
Growth & Cross-Training: While your primary focus is mastering inbound patient communications, you will be cross-trained in Check-In and Check-Out processes to build a dynamic skill set.
Competitive Compensation: Earn $19.00 to $22.00/hr based on your experience and demonstrated expertise.
Group auto and homeowners insurance discounts.
About Advocare, LLC Advocare is a premier, physician-owned partnership of leading pediatricians, family practitioners, and specialists across New Jersey, Pennsylvania, and Delaware. We are dedicated to delivering exceptional patient care and creating a dynamic, fulfilling environment for our staff.
Ready to start the next rewarding chapter of your career? Apply today and join the Advocare family!
Requirements:
Applicants must have a minimum of 1 year of medical front desk/reception experience.
We are especially interested in candidates with:
At least 1 year of medical office/front desk experience
Experience handling high-volume inbound patient calls
Experience entering and processing patient referrals
Experience using PEAR Portal and other insurance/payer websites
Strong knowledge of medical insurance
Experience with referrals, authorizations, and precertifications
Strong computer and data-entry skills
Excellent patient service and telephone communication skills
Ability to multitask and stay organized in a busy medical office
About ADVOCARE, LLC
Advocare Beyond Pediatric Dentistry is a leading pediatric dental practice dedicated to providing exceptional dental care for children in a warm and friendly environment. With a focus on preventive care and patient education, our team is committed to helping children achieve and maintain healthy smiles. Our practice combines expertise with compassion to make every dental visit a positive experience for both children and parents.