Practice location
full-time 1 day ago

Medical Front Desk Specialist

East Setauket Dental

140 North Belle Mead Road, East Setauket, NY 11733
21 - 24/hr

About the Practice

N/A Team Members
Other Software

Office Tour & Photos

Job Description

We are seeking a pleasant Front Desk Specialist to undertake all receptionist and clerical duties. You will be the “face” of the company for all visitors and will be responsible for the first impression we make. The Front Desk Specialist provides front desk assistance and support to patients and clinical staff in the Clinic.

The Ideal candidate will provide the highest-quality customer service to patients, adhere to practice protocols and processes, and effectively manage the volume of work without compromising quality. The goal is to make patients and visitors feel comfortable and valued.

Responsibilities include but not limited to:

Keep the front desk tidy and presentable with all necessary materials (pens, forms, paper, etc.)

Greet and welcome guests

Check patients in/out

Set up patient's appointments

Answer questions and address complaints

Answer all incoming calls and redirect them or keep messages

Check, sort, and forward emails

Requirements:

Proven experience as a front desk representative, agent, or relevant position

Familiarity with office machines (e.g., fax, printer, etc.)

Excellent knowledge of MS Office (especially Excel and Word)

Strong communication and people skills

Good organizational and multi-tasking abilities

Problem-solving skills

Customer service orientation

Experience with Google Drive

High School diploma; additional qualifications will be a plus

Benefits:

Dental Insurance

Health Insurance

Vision Insurance

401K

Paid time off

Life Insurance

FSA account

Voluntary Short-Term and Long-Term Disability

Accidental insurance

Critical Illness insurance

Hospital Indemnity insurance

Identity Theft Insurance

Legal program to assist in personal matters

Auto and Home insurance through Farmers Group Select Savings program

Employee financial wellness program though FinFit

Pet Insurance

Alcohol and counseling program though Monument

Caregiving benefits through Motivity Care

Discount plans for perks such as hotels, theme parks, etc.

Loyalty Rewards program

Job Type: Full-time

Pay: $21.00 - $24.00 per hour

Schedule:

Monday to Friday

No weekends

Work Location: In person
East Setauket

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About East Setauket Dental

East Setauket Dental is a conservative family practice in East Setauket, NY, with a focus on general, cosmetic, and implant dentistry. They provide patient-centered, comprehensive treatment in a relaxed, comfortable environment with state-of-the-art technology.