Medical Front Office Receptionist

Overview
We are a busy, well-established and growing ophthalmology practice dedicated to providing exceptional patient care in a professional and compassionate environment. We are seeking a dependable, organized and customer-focused Front Office Receptionist to join our team.

Position Summary
The Front Office Receptionist serves as the first point of contact for our patients and plays a key role in welcoming and creating an exceptional patient experience from the moment patients arrive until they complete their visit. The ideal candidate will be working in a fast-paced practice, possess excellent communication skills and effectively multitask while maintaining accuracy and professionalism.

Responsibilities
Check patients in and out with a friendly and professional demeanor
Verify insurance and demographic information
Collect appropriate payments for services in accordance with office policies
Schedule follow up appointments as needed and provide any visit instructions to patients
Assist with patient registration and medical forms
Maintain confidentiality in accordance with HIPAA regulations
Coordinate and communicate with physicians and staff to ensure efficient patient flow
Ensure the reception area remains welcoming, organized and professional
Deliver exceptional patient services and create a positive experience for every patient
Perform other administrative duties as assigned
Qualifications
Previous medical office or front desk experience preferred
Ophthalmology or optometry experience is a plus but not required
Excellent customer service and interpersonal skills
Strong organizational skills
Proficiency with computers and electronic medical record (EMR) systems
Ability to work efficiently in a busy environment with attention to detail
Dependable, punctual, and a team player
Benefits:
401(k)
401(k) matching
Dental insurance
Dependent health insurance coverage
Employee discount
Free flu shots
Health insurance
Life insurance
Paid sick time
Paid time off
Referral program
Uniform allowance
Vision insurance
Work Location: In person