Medical Office Assistant

Job Overview
We are seeking a detail-oriented and compassionate bilingual Medical Office Assistant to join our healthcare team. The ideal candidate will provide essential administrative support within a busy medical or dental office, ensuring smooth daily operations. This role involves managing patient interactions, maintaining electronic medical records, and supporting clinical staff. Prior experience with office management systems and medical terminology is highly valued. The position offers an opportunity to work in a dynamic healthcare environment, contributing to excellent patient care and efficient office workflows.

Responsibilities
Greet patients and visitors in a professional and friendly manner at the front desk
Schedule appointments and manage patient check-ins and check-outs
Answer multi-line phone systems promptly and professionally
Verify patient insurance information and update electronic medical records accordingly
Assist with data entry using electronic health record systems such as OscarPro
Collect patient payments and process billing as needed
Maintain organized filing systems for medical records and administrative documents
Support clinical staff with administrative tasks to ensure seamless patient care delivery
Ensure compliance with healthcare privacy regulations and office policies
Skills
Proficiency with Electronic Medical Records (EMR) systems such as OscarPro
Strong knowledge of Medical Terminology relevant to healthcare settings
Experience working as a Medical Receptionist or in a Medical Office environment preferred
Previous Medical Office or Front Desk experience required
Excellent organizational skills with the ability to multitask efficiently in a fast-paced environment
Exceptional communication skills, both verbal and written
Ability to operate multi-line phone systems effectively
Familiarity with office software applications (e.g., Microsoft Office Suite)
Knowledge of healthcare administrative procedures and insurance processes is a plus
Pay: $18.00 per hour
Benefits:
Paid time off
Ability to commute/relocate:
Ottawa, ON: reliably commute or plan to relocate before starting work (required)
Education:
Bachelor's Degree (required)
Experience:
Medical office: 1 year (required)
Language:
French (required)
Licence/Certification:
CPR Certification (preferred)
Work Location: In person