Medical Office Assistant

Medical Office Assistant
Job Summary
We are seeking a dedicated and detail-oriented Medical Office Assistant to join our healthcare team. The ideal candidate will provide exceptional administrative support in a busy optometry, medical or dental office, ensuring smooth daily operations. This role involves managing patient interactions, maintaining electronic medical records, and supporting clinical staff with various administrative tasks. The position offers an opportunity to work in a professional environment that values accuracy, efficiency, and excellent patient service.

Duties
Greet patients and visitors professionally at the front desk, creating a welcoming environment
Schedule appointments and manage patient flow using electronic scheduling systems
Answer phones promptly and courteously, directing calls as needed
Verify patient insurance information and update electronic medical records accurately
Assist with check-in and check-out procedures, including collecting payments and providing necessary forms
Maintain organized and up-to-date medical records
Prepare patient charts and documentation for provider review
Support clinical staff with administrative tasks related to patient care coordination
Manage correspondence, emails, and other communication channels efficiently
Ensure compliance with healthcare regulations and confidentiality standards
Requirements
Prior experience in an optometry, medical or dental office setting is highly preferred
Proficiency with electronic medical records systems
Experience as a receptionist or in office administration is advantageous
Excellent organizational skills with the ability to multitask effectively in a fast-paced environment
Familiarity with front desk operations
Office experience demonstrating professionalism, reliability, and attention to detail
Ability to handle sensitive information with discretion and maintain confidentiality
Strong communication skills to interact effectively with patients, providers, and staff
This role provides an essential support function within our practice, contributing to high-quality patient care through efficient administrative processes. We value team members who are proactive, organized, and committed to delivering excellent service in a professional setting.

Pay: $20.00-$23.00 per hour
Benefits:
On-site parking
Vision care
Work Location: In person