Medical Office Assistant

Overview
Join our dynamic healthcare team as a Medical Office Assistant at MANITOU FAMILY CLINIC, KITCHENER , where your energy and organizational skills will play a vital role in delivering exceptional patient care and seamless office operations. In this role, you will be the friendly face at the front desk, managing patient interactions, scheduling appointments, and ensuring accurate record-keeping. Your proactive approach will help create a welcoming environment for patients and support the smooth functioning of our medical practice. This paid position offers an exciting opportunity to develop your administrative expertise within a healthcare setting.

Duties
Greet patients warmly and assist with check-in procedures at the front desk
Manage multi-line phone systems to schedule appointments, answer inquiries, and relay messages efficiently
Maintain accurate electronic medical records using systems like Epic and Dentrix
Verify patient information, insurance details, and update medical histories as needed
Coordinate with healthcare providers to facilitate smooth patient flow and appointment scheduling
Handle administrative tasks such as filing, data entry, and managing correspondence
Support the dental or medical team by preparing exam rooms and ensuring all necessary supplies are available
Requirements
Prior experience in a medical or dental office setting is highly preferred
Proficiency with electronic health record (EHR) systems such as JUNO
Strong knowledge of medical terminology to accurately interpret clinical information
Experience working as a dental receptionist or in a medical front desk role is advantageous
Excellent organizational skills with attention to detail in record keeping and scheduling
Ability to communicate clearly and professionally with patients and team members
Familiarity with office equipment including multi-line phone systems and office software
Demonstrated ability to handle sensitive information confidentially and professionally
Join us in making a difference by providing outstanding administrative support that enhances patient experiences. Your enthusiasm, combined with your technical skills, will contribute to a positive healthcare environment where patients feel valued and cared for.

Pay: $17.60-$20.00 per hour
Work Location: In person