Medical Office Assistant

Overview
We are seeking a detail-oriented and organized Medical Office Assistant to join our healthcare team. The ideal candidate will provide exceptional administrative support in a fast-paced medical or dental office environment. This role involves managing patient interactions, maintaining electronic medical records, and ensuring smooth daily operations. Prior experience with dental or medical office procedures, along with proficiency in office technology, is highly valued. The successful candidate will demonstrate excellent communication skills, a strong understanding of medical terminology, and familiarity with electronic health record systems such as Epic and Dentrix.

Duties
Greet patients and visitors professionally at the front desk, providing a welcoming environment
Manage multi-line phone systems to schedule appointments, answer inquiries, and relay messages accurately
Verify patient insurance information and update electronic medical records accordingly
Assist with check-in and check-out procedures, including collecting payments and updating patient information
Prepare and organize patient charts, ensuring accuracy and confidentiality of medical records
Utilize Epic, Dentrix, and other electronic medical record systems to document patient visits and treatment plans
Coordinate appointment scheduling with providers to optimize clinic flow
Maintain a clean and organized front desk area to promote efficiency
Support administrative tasks such as filing, data entry, and correspondence as needed
Requirements
Proven experience as a Dental Receptionist or Medical Office Assistant in a healthcare setting
Proficiency with electronic health records systems such as Epic and Dentrix
Strong knowledge of medical terminology relevant to dental or medical practices
Excellent organizational skills with attention to detail
Ability to handle multi-line phone systems efficiently and professionally
Previous office experience in a healthcare environment is preferred
Exceptional communication skills for interacting with patients, staff, and providers
Ability to work independently while managing multiple priorities effectively
Knowledge of dental office procedures is a plus but not required
This role offers an opportunity to contribute to quality patient care through efficient administrative support within a professional healthcare team.

Pay: $22.00-$26.00 per hour
Benefits:
Dental care
Extended health care
On-site parking
Paid time off
Vision care
Experience:
Medical office: 1 year (required)
Location:
Calgary, AB (required)
Work Location: In person