Medical Office Assistant

Job Overview
We are seeking a dedicated and organized Medical Office Assistant to join our healthcare team. The ideal candidate will provide exceptional administrative support in a fast-paced medical or dental office setting. This role involves managing patient interactions, maintaining electronic medical records, and ensuring smooth daily operations. Candidates with prior experience in medical or dental offices, especially with electronic health record systems, are highly preferred. The position offers an opportunity to contribute to quality patient care while developing professional skills in healthcare administration.

Duties
Greet patients and visitors professionally at the front desk, ensuring a welcoming environment
Schedule appointments and manage patient flow efficiently using electronic scheduling systems
Answer multi-line phone systems promptly and professionally, directing calls as needed
Verify patient information and update electronic medical records accurately using platforms such as Epic and Dentrix
Assist with patient check-in and check-out processes, including collecting insurance information and payments
Prepare and organize medical or dental charts, forms, and documentation for provider review
Manage correspondence, including emails and fax communications, related to patient care and administrative tasks
Maintain cleanliness and organization of the front office area to ensure a professional appearance
Support other administrative duties as assigned to facilitate clinic operations
Skills
Proficiency with Electronic Medical Records (EMR) systems such as Epic or Dentrix is highly desirable
Strong knowledge of Medical Terminology relevant to clinical documentation and communication
Previous experience as a Dental Receptionist or in a Dental Office setting is a plus
Demonstrated office experience with familiarity in front desk operations and administrative procedures
Ability to handle multi-line phone systems efficiently while maintaining professionalism
Excellent organizational skills with attention to detail for accurate record keeping
Strong communication skills for effective interaction with patients, staff, and providers
Ability to multitask effectively in a busy healthcare environment while maintaining a positive attitude
This role is essential for ensuring efficient clinic operations and delivering excellent patient service. Candidates who are detail-oriented, adaptable, and eager to learn will thrive in this position.

Pay: $20.00-$26.00 per hour
Benefits:
Dental care
Extended health care
Life insurance
Vision care
Work Location: In person