Medical Office Assistant/Receptionist

Summary:
We are seeking a highly organized and detail-oriented Medical Office Assistant to join our team at Kelowna Health and Memory Centre. KHMC is a leading centre of excellence in cognitive health and dermatology, empowering individuals and families in the Okanagan region to have access to diagnosis, treatment and clinical research in one location.

The ideal candidate will be responsible for greeting patients, scheduling appointments, managing patient records, and providing excellent customer service. The Medical Office Assistant will be the first point of contact for patients and will play a critical role in ensuring a positive patient experience.

Responsibilities:
Greet patients and visitors in a friendly and professional manner
Schedule appointments and manage patient records
Answer phone calls and respond to patient inquiries
MSP billing and claim submission
Maintain a clean and organized reception area
Packing and shipping samples
Processing referrals
Preparing exam rooms and cleaning between patients
Assist with administrative tasks as needed
Qualifications:
High school diploma or equivalent
Previous experience in a medical office or customer service role preferred
Excellent communication and interpersonal skills
Strong organizational and time management skills
Ability to multitask and work in a fast-paced environment
Proficient in Microsoft Office and electronic medical records systems. Previous experience with Accuro is an asset
Familiarity with medical terminology and healthcare environment is an asset
Minimum typing speed of 45 WPM with an online test
We offer:
Competitive salary based on experience and job duties
Sick and vacation days
Benefits and RRSP matching
Hours: 40 hours per week, with a 30-minute unpaid lunch. Monday to Friday 8:00am - 4:00pm.

Pay: $50,000.00-$54,000.00 per year
Benefits:
Dental care
Extended health care
Municipal pension plan
On-site parking
Paid time off
Vision care
Work Location: In person