full-time 3 months ago
Medical Office Assistant/Receptionist
Henry Medical Centre
195 Henry Street, Brantford, ON N3S 5C9
17.60–19.50/hr
About the Practice
N/A Team Members
Other Software
Office Tour & Photos
Job Description
Overview
We are seeking a dedicated and organized Medical Office Assistant/Receptionist to join our healthcare team. The ideal candidate will be responsible for providing exceptional front desk support, managing patient interactions, and ensuring smooth office operations. This role requires excellent communication skills, familiarity with electronic medical records, and experience in a medical or dental office setting. The position offers an opportunity to work in a professional environment where attention to detail and compassionate patient service are valued.
Duties
Greet patients and visitors professionally, creating a welcoming environment
Manage multi-line phone systems to schedule appointments, answer inquiries, and coordinate patient flow
Verify patient information and update electronic medical records accurately using Epic and Dentrix systems
Assist with check-in and check-out procedures, including collecting insurance information and payments
Prepare and organize documentation for appointments, referrals, and billing processes
Maintain confidentiality of patient information in compliance with HIPAA regulations
Support administrative tasks such as filing, data entry, and managing correspondence
Collaborate with medical staff to ensure efficient daily operations and patient care delivery
Qualifications
Prior experience as a dental receptionist or in a medical office setting is highly preferred
Proficiency with electronic medical records systems such as Epic and Dentrix
Strong knowledge of medical terminology and office procedures
Excellent organizational skills with attention to detail
Experience handling multi-line phone systems and front desk operations
Ability to work efficiently in a fast-paced environment while maintaining professionalism
Office experience that demonstrates strong administrative capabilities
Familiarity with dental or medical office software is a plus
Exceptional communication skills, both verbal and written
This role is essential for maintaining the efficiency of our healthcare practice while providing excellent service to our patients. We value candidates who are proactive, dependable, and committed to delivering quality care.
Pay: $17.60-$19.50 per hour
Work Location: In person
We are seeking a dedicated and organized Medical Office Assistant/Receptionist to join our healthcare team. The ideal candidate will be responsible for providing exceptional front desk support, managing patient interactions, and ensuring smooth office operations. This role requires excellent communication skills, familiarity with electronic medical records, and experience in a medical or dental office setting. The position offers an opportunity to work in a professional environment where attention to detail and compassionate patient service are valued.
Duties
Greet patients and visitors professionally, creating a welcoming environment
Manage multi-line phone systems to schedule appointments, answer inquiries, and coordinate patient flow
Verify patient information and update electronic medical records accurately using Epic and Dentrix systems
Assist with check-in and check-out procedures, including collecting insurance information and payments
Prepare and organize documentation for appointments, referrals, and billing processes
Maintain confidentiality of patient information in compliance with HIPAA regulations
Support administrative tasks such as filing, data entry, and managing correspondence
Collaborate with medical staff to ensure efficient daily operations and patient care delivery
Qualifications
Prior experience as a dental receptionist or in a medical office setting is highly preferred
Proficiency with electronic medical records systems such as Epic and Dentrix
Strong knowledge of medical terminology and office procedures
Excellent organizational skills with attention to detail
Experience handling multi-line phone systems and front desk operations
Ability to work efficiently in a fast-paced environment while maintaining professionalism
Office experience that demonstrates strong administrative capabilities
Familiarity with dental or medical office software is a plus
Exceptional communication skills, both verbal and written
This role is essential for maintaining the efficiency of our healthcare practice while providing excellent service to our patients. We value candidates who are proactive, dependable, and committed to delivering quality care.
Pay: $17.60-$19.50 per hour
Work Location: In person
Requirements
• Electronic medical records
• Dental office experience
• Epic
• Dentrix
• Filing
• Dental office experience
• Epic
• Dentrix
• Filing
About Henry Medical Centre
Henry Medical Centre is a family clinic located in the vibrant community of Brantford, ON. They offer a range of primary health care services covered by OHIP and provide a welcoming environment for patients. The clinic is open 7 days a week with limited hours to accommodate various schedules.
Position Closed
This job is no longer accepting applications.