full-time 7 days ago
Medical Office Assistant/Receptionist
Westwinds Wellness Centre
4851 Westwinds Drive NE, Calgary, AB T3J 4L4
16–18/hr
About the Practice
N/A Team Members
Software Software
Job Description
Overview
Join our growing massage clinic as a Medical Office Assistant/Receptionist, where your energy and organizational skills will be the heartbeat of our busy practice. In this vital role, you will serve as the first point of contact for clients, ensuring a welcoming environment while efficiently managing administrative tasks and providing support to the therapists. Your proactive approach will help streamline daily operations, support clinical staff, and enhance client experiences through excellent front desk service. This paid position offers an exciting opportunity to grow your career in a fast-paced, client-centered setting.
Duties
Greet clients and visitors warmly, creating a positive first impression of the practice
Answer the phone promptly and professionally
Schedule appointments using electronic medical records/booking system (ClinicSense & Noterro)
Verify client insurance information and update records; process direct billing requests
Manage client check-in and check-out procedures efficiently while maintaining confidentiality; confirm client contact information and that forms are up-to-date.
Handle administrative tasks including filing, data entry, and managing correspondence.
Maintain organized front desk operations, ensuring all supplies are stocked and the reception area is tidy.
Assist clinical staff with basic administrative support related to patient records and documentation
Assist clinical staff when things are busy with room preparation.
Skills
Strong knowledge of medical terminology to accurately communicate with clients and staff
Experience with electronic medical records (EMR) systems an asset
Proven office experience in a healthcare or dental setting, especially as a front desk coordinator
Excellent communication skills over the phone and in-person interactions
Ability to handle multiple priorities with professionalism and attention to detail
Demonstrated organizational skills to manage schedules, records, and administrative tasks effectively
This role is perfect for motivated individuals eager to contribute to a caring healthcare environment while developing their professional skills. Join us in making a difference—your energetic approach will help us deliver exceptional service every day!
Pay: $16.00-$18.00 per hour
Expected hours: 18.0 per week
Benefits:
On-site parking
Work Location: In person
Join our growing massage clinic as a Medical Office Assistant/Receptionist, where your energy and organizational skills will be the heartbeat of our busy practice. In this vital role, you will serve as the first point of contact for clients, ensuring a welcoming environment while efficiently managing administrative tasks and providing support to the therapists. Your proactive approach will help streamline daily operations, support clinical staff, and enhance client experiences through excellent front desk service. This paid position offers an exciting opportunity to grow your career in a fast-paced, client-centered setting.
Duties
Greet clients and visitors warmly, creating a positive first impression of the practice
Answer the phone promptly and professionally
Schedule appointments using electronic medical records/booking system (ClinicSense & Noterro)
Verify client insurance information and update records; process direct billing requests
Manage client check-in and check-out procedures efficiently while maintaining confidentiality; confirm client contact information and that forms are up-to-date.
Handle administrative tasks including filing, data entry, and managing correspondence.
Maintain organized front desk operations, ensuring all supplies are stocked and the reception area is tidy.
Assist clinical staff with basic administrative support related to patient records and documentation
Assist clinical staff when things are busy with room preparation.
Skills
Strong knowledge of medical terminology to accurately communicate with clients and staff
Experience with electronic medical records (EMR) systems an asset
Proven office experience in a healthcare or dental setting, especially as a front desk coordinator
Excellent communication skills over the phone and in-person interactions
Ability to handle multiple priorities with professionalism and attention to detail
Demonstrated organizational skills to manage schedules, records, and administrative tasks effectively
This role is perfect for motivated individuals eager to contribute to a caring healthcare environment while developing their professional skills. Join us in making a difference—your energetic approach will help us deliver exceptional service every day!
Pay: $16.00-$18.00 per hour
Expected hours: 18.0 per week
Benefits:
On-site parking
Work Location: In person
Requirements
• Organizational skills
• Electronic medical records
• Medical office experience
• Filing
• Data entry
• Clerical experience
• Electronic medical records
• Medical office experience
• Filing
• Data entry
• Clerical experience
About Westwinds Wellness Centre
WestWind Wellness Clinic was an independent behavioral health practice serving the Inland Northwest with compassionate, evidence-based mental health services. The clinic emphasized accessibility, clinical quality, and delivering care regardless of patients' ability to pay. It ceased operations on August 15, 2026, with therapists transitioning to new practices.