Medical Office Assistant/Receptionist

HALO Medical Clinic is seeking one (1) full-time Medical Office Assistant (MOA)/Receptionist to join our growing team in Port Hope. We are looking for an individual who is professional, organized, compassionate and committed to providing an excellent patient experience. Previous experience in a medical office is preferred; however, we also welcome applicants with strong relevant transferable skills and a willingness to learn.

Your primary location will be our Port Hope Clinic, with flexibility to work at other HALO Medical Clinic locations when required. We provide training and support to help new team members succeed and thrive within our collaborative clinic environment.

Summary of Duties - the Medical Office Assistant/Receptionist provides a full range of medical administrative and reception services in a professional, confidential, patient-centred and detail-oriented manner. You will work closely with physicians and other team members to support efficient clinic operations and an excellent experience for our patients.

Key Responsibilities
Welcoming and supporting patients seeking medical care
Scheduling and coordinating patient appointments
Communicating with patients regarding health-related and appointment information
Maintaining accurate and confidential patient records
Supporting physicians with day-to-day clinic administration
Responding professionally to telephone and electronic inquiries
Maintaining patient confidentiality and privacy at all times
Adhering to clinic standards, policies and expectations for patient service and care
Performing other administrative duties required to support efficient clinic operations
Skills & Qualifications
We are looking for candidates who demonstrate:
Ability to thrive in a busy medical office environment
Strong attention to detail and organizational skills
Excellent communication and professional telephone etiquette
Strong time-management skills and ability to manage competing priorities
A compassionate, empathetic and patient-centred approach
Strong computer skills and comfort working in a paperless environment
Ability to work both independently and collaboratively as part of a team
Reliability, professionalism and good judgment
Up-to-date relevant vaccinations
Previous experience with OSCAR EMR and/or working in a physician’s office is an asset.

Completion of a Medical Office Administration program or equivalent education is also an asset.

Working Conditions
Full-time, office-based position
Regularly scheduled clinic hours
Primary location: Port Hope, Ontario
Flexibility to work at other HALO Medical Clinic locations when operationally required
Compensation & Benefits
Starting wage: $20.00–$22.00 per hour, based on relevant experience and qualifications
Annual compensation review
Group benefits following successful completion of the applicable eligibility period
Training and ongoing support
Supportive and collaborative team environment
How to Apply
Please send your cover letter and resume to contact@halomedicalclinic.ca.

We thank all applicants for their interest in joining HALO Medical Clinic. Only candidates selected for further consideration will be contacted.

Pay: $20.00-$22.00 per hour
Expected hours: 37.5 – 44.0 per week
Benefits:
Dental care
Employee assistance program
Extended health care
On-site parking
Paid time off
Vision care
Work Location: In person