full-time 3 months ago
Medical Office Assistant & Weekend Receptionist
Olive Fertility Centre
555 West 12th Avenue, Vancouver, BC V5Z 3X7
From 24/hr
About the Practice
N/A Team Members
Other Software
Office Tour & Photos
Job Description
MEDICAL OFFICE ASSISTANT & WEEKEND RECEPTIONIST
Supporting the Vision, Values, Purpose, and Commitment of Olive Fertility Centre:
Reporting to the Administration Team Mananer and Director, Clinic Operations, the Medical Office Assistant & Weekend Receptionist is pivotal to the organization – this role focuses on maintaining patient centred care while managing physician expectations for an overall positive patient experience.
Work Schedule: 7:15am – 3:15pm Sundays & Stat Holidays; 8am-4pm Monday- Thursday
Key Areas of Involvement Include:
ADMINISTRATION BACK-UP
Overview: Sunday & Stat. Holidays - 3rd Floor Reception
Greet and check-in patients and double check demographics as they enter the clinic.
Manage waiting room/ultrasound room while communicating with procedure room nurses regarding patient flow.
Shipping medications/biopsies and samples
Document Management - Electronic Filing of test results and manual scanning of documents into charts
Directing patients to Accounting.
Answer and triage all incoming calls; monitor incoming faxes
Provide referral and clinic facility information to callers ensuring correct information is imparted.
Retrieve all overflow voice message calls.
Performing other duties as needed
Monday – Thursday ADMINISTRATION BACK-UP
Assists 3rd Floor Reception with covering breaks & lunches, end of day.
Back-up for eFiling, scanning and fax management
Secondary switchboard operator
Other duties as required
Qualifications:
Education, Training and Experience:
Grade 12 graduation
Minimum of two (2) years related experience
Previous Medical Office experience is an asset
Medical Office Certification is preferred
Skills and Abilities:
Proficiency with answering multi-line switchboard without losing calls or missing calls.
Positive, friendly, and professional demeanour.
Exceptional communication skills.
Demonstrated ability to prioritize & multi-task.
Proficient with computers and applicable software applications, including EMRs and MS Office. Willing and able to learn new programs and systems.
Strong work ethic.
Demonstrated ability to work independently and as a member of a multi-disciplinary team.
Able to lift & carry up to 25lbs.
Pay: From $24.00 per hour
Benefits:
Dental care
Extended health care
Vision care
Ability to commute/relocate:
Vancouver, BC V5Z 3X7: reliably commute or plan to relocate before starting work (required)
Experience:
Medical office: 2 years (required)
Work Location: In person
Supporting the Vision, Values, Purpose, and Commitment of Olive Fertility Centre:
Reporting to the Administration Team Mananer and Director, Clinic Operations, the Medical Office Assistant & Weekend Receptionist is pivotal to the organization – this role focuses on maintaining patient centred care while managing physician expectations for an overall positive patient experience.
Work Schedule: 7:15am – 3:15pm Sundays & Stat Holidays; 8am-4pm Monday- Thursday
Key Areas of Involvement Include:
ADMINISTRATION BACK-UP
Overview: Sunday & Stat. Holidays - 3rd Floor Reception
Greet and check-in patients and double check demographics as they enter the clinic.
Manage waiting room/ultrasound room while communicating with procedure room nurses regarding patient flow.
Shipping medications/biopsies and samples
Document Management - Electronic Filing of test results and manual scanning of documents into charts
Directing patients to Accounting.
Answer and triage all incoming calls; monitor incoming faxes
Provide referral and clinic facility information to callers ensuring correct information is imparted.
Retrieve all overflow voice message calls.
Performing other duties as needed
Monday – Thursday ADMINISTRATION BACK-UP
Assists 3rd Floor Reception with covering breaks & lunches, end of day.
Back-up for eFiling, scanning and fax management
Secondary switchboard operator
Other duties as required
Qualifications:
Education, Training and Experience:
Grade 12 graduation
Minimum of two (2) years related experience
Previous Medical Office experience is an asset
Medical Office Certification is preferred
Skills and Abilities:
Proficiency with answering multi-line switchboard without losing calls or missing calls.
Positive, friendly, and professional demeanour.
Exceptional communication skills.
Demonstrated ability to prioritize & multi-task.
Proficient with computers and applicable software applications, including EMRs and MS Office. Willing and able to learn new programs and systems.
Strong work ethic.
Demonstrated ability to work independently and as a member of a multi-disciplinary team.
Able to lift & carry up to 25lbs.
Pay: From $24.00 per hour
Benefits:
Dental care
Extended health care
Vision care
Ability to commute/relocate:
Vancouver, BC V5Z 3X7: reliably commute or plan to relocate before starting work (required)
Experience:
Medical office: 2 years (required)
Work Location: In person
Requirements
• Filing
• High school diploma or GED
• Medical office experience
• Multi-line phone systems
• Microsoft Office
• High school diploma or GED
• Medical office experience
• Multi-line phone systems
• Microsoft Office
About Olive Fertility Centre
Olive Fertility Centre is a leading Canadian fertility and IVF provider with centres in Vancouver, Victoria, Kelowna, and Surrey. They prioritize patient care, offering personalized treatments with a state-of-the-art laboratory resulting in some of the highest pregnancy rates in Canada.
Position Closed
This job is no longer accepting applications.