Medical Office Front Desk

East Bay Retina Consultants, Inc. is a friendly, caring Retina only Ophthalmology office which is accepting applications for a qualified Medical Office Receptionist for the Front office. These people would be responsible for all clinical and administrative staff activities in our Oakland, Concord, San Ramon, Pleasanton, Fremont, Hayward and Brentwood Offices.

The position requires the applicant to build strong and positive relationships and influence staff to work as a team to enhance the success of the office.

Requirements:
Two years' experience at the front desk of a doctor's office desired
Must be detail-oriented and not afraid to roll up your sleeves and work
Familiarity with all types of local medical insurances, HMO, PPO, IPA, EPO, ACO required Familiarity with obtaining authorizations, referrals, second opinions & dealing with UR Experience
Experience working with Excel, Word, medical EHR and PM software (preferably AdvancedMD and IntelleChart Pro)
Bilingual - Spanish preferred
Excellent oral/written communication and analytical skills
Ability to relate to patients and a true desire to help them absolute requirements
Essential Duties and Responsibilities:
Schedule appointments, answer phones, greet patients
Enter demographic, insurance and medical information into PM and EHR system
Obtain authorizations, referrals from multiple insurance
Audit fee slips for accuracy
Travel between offices to cover staff for vacation or sick leave
Some back-office work including pretesting, dilation, retinal scanning or photography can be taught
Some interaction with hospital, ordering lab work and scheduling surgeries
Assist patients with pre and post operative requirements
We have excellent benefits including vacation, sick leave, and holiday pay. There is medical, dental and vision insurance included for employees. The physicians of East Bay Retina Consultants have been giving their employees a wonderful profit sharing (401k) plan continuously for the last 20 years.

In-person interview will be at our Oakland Office.

Job Type: Full-time
Pay: $23.00 - $26.00 per hour
Benefits:
Dental insurance
Health insurance
Paid time off
Vision insurance
Ability to Commute:
Oakland, CA 94609 (Required)
Ability to Relocate:
Oakland, CA 94609: Relocate before starting work (Required)
Work Location: In person