Medical Office Front Desk Receptionist

Adult Primary Care practice looking for a dedicated Front Office Receptionist to be part of our outpatient team. If you are looking for a fun, collaborative group in a fast-paced, busy environment - you have found us!

Monday - Friday NO weekends!

As a Front Office Receptionist with our practice you will be responsible for providing support to ensure efficient patient throughput and quality care. You will support providers and patients through a variety of tasks related to patient care management, organization and communication. We have 5 locations throughout the Inland Empire.

Job Summary:
Responsible for patient intake, greeting and registering patients, verification of insurance eligibility and benefits, payment collection, scheduling appointments and answering patient in-person and telephone questions in a professional manner.

Duties and Essential Job Functions:
Promptly answers incoming calls, screening and routing appropriately; takes detailed, accurate messages, retrieves messages, and accurately distributes accordingly
Inputs demographics and insurance information and schedules appointments per established guidelines
Confirms appointments, cancels appointments, and reschedules appointments
Maintains knowledge of computer scheduling functions, using proper registration protocols with all patients, editing existing patient data, and utilizing proper visit types
Maintains knowledge of all providers’ schedules and restrictions
Greets patients and visitors to the medical office and obtains all required information
Checks patient out at the end of visit as per office procedures
Responsible for collecting payments from patients, posting payment in the EMR system, maintaining money drawer, balancing and turning in completed batch
Oversees the front area for cleanliness, safety and continuous awareness of visitors, alerting supervisors of any issues
Responsible for maintaining knowledge of providers, facility locations, facility personnel, etc.

Comply with all company policies and procedures found in the employee handbook
Other duties as assigned by Manager
This position is 100% on location
Required Skills:
Proven working experience as a Front Office Receptionist; min 1-2 years
Excellent time management skills and ability to multi-task and prioritize work
Excellent written and verbal communication skills
Reliable Transportation
Understanding of HIPAA regulations
Athenahealth EHR/EMR experience is a plus!

Perks - in accordance with company handbook policies:
No evenings or weekends
Closed major holidays - paid!

Paid time off and sick leave
Frequently catered lunches
Group health, vision, dental, and disability insurance
401k Safe Harbor and Profit Sharing
Enrollment in LifeMart and/or CAL Perks Membership Program - discounts for theme parks, sporting events and more
Job Type: Full-time
Pay: $20.00 - $22.00 per hour
Benefits:
401(k)
Dental insurance
Disability insurance
Health insurance
Opportunities for advancement
Paid time off
Vision insurance
Medical Specialty:
Primary Care
Work Location: In person