full-time 21 days ago
Medical Office Front Desk Receptionist
Primary PartnerCare®
Bethpage, NY 11714
21.50 - 24.25/hr
About the Practice
N/A Team Members
Software Software
Job Description
Primary PartnerCare Physicians, a primary care group with doctors in Nassau, Suffolk & Queens is seeking a Front Desk Receptionist/Patient Coordinator for our Bethpage location.
Our primary care practices have longstanding relationships with our patients and we are truly their medical home. The Front Desk Patient Coordinator is responsible for ensuring that the complexities of patient care including insurance eligibility, finances (copays), appointment scheduling and follow-up, preventive care, and quality metrics are all performed in a proactive manner for maximum patient service and provider efficiency.
$500 Sign On Bonus and Annual Year End Performance Bonus of $1,500
As a Front Desk Patient Coordinator, you will:
Serve as 1st point of contact for patients, greeting and confirming patient information (address, phone, email, insurance)
Provide administrative support such as keying new information into the practice management software, securing referrals online for the patients, and helping to make appointments with specialists so patients get the care they need
Scan insurance cards and check patient insurance eligibility, using your critical thinking to resolve issues before the patient is seen
Maintain and coordinate calendar of patient’s appointments
Make follow-up calls for doctors to ensure sick patients are properly followed
Collect patient copays/deductibles and book into the software
Reconcile cash collected with the software and the "cash drawer"
Explain insurance coverage and patient responsibilities for services
Participate as part of the patient primary care team to make sure the patients remember to get all their preventive care such as mammograms, flu shots, colon cancer screening and more!
Flexibility to be team player, and cross train
We require:
Three+ years of Medical Office administrative experience; or a Bachelors Degree and 1 year experience
Proficiency with online websites and navigating software
Experience registering patients and collecting patient copays
Experience doing referrals and pre-certifications
Knowledge of insurance and how it works, including checking and clearing eligibility
Caring spirit that recognizes each patient as an individual
Strong organizational skills - in healthcare, there is always A LOT going on
Pre-certs a plus (Rx and Medical/Surgical)
Job Type: Full-time
Pay: $21.50 - $24.25 per hour
Benefits:
401(k) matching
Dental insurance
Health insurance
Opportunities for advancement
Paid jury duty
Paid orientation
Paid sick time
Paid time off
Paid training
Vision insurance
Application Question(s):
Are there any hours Monday, Tuesday, Wednesday, Thursday, Friday, Saturday you cannot work (note Saturday is usually 8AM-3PM)
Experience:
Making patient appointments: 3 years (Preferred)
Collecting patient copays: 3 years (Preferred)
Verifying insurance eligibility: 3 years (Preferred)
Providing excellent patient customer service: 3 years (Preferred)
Using EMR technology: 3 years (Preferred)
Explaining copays, coinsurance & deductibles to patients: 2 years (Preferred)
Front Desk at Medical Office: 3 years (Preferred)
Ability to Commute:
Bethpage, NY 11714 (Required)
Work Location: In person
Our primary care practices have longstanding relationships with our patients and we are truly their medical home. The Front Desk Patient Coordinator is responsible for ensuring that the complexities of patient care including insurance eligibility, finances (copays), appointment scheduling and follow-up, preventive care, and quality metrics are all performed in a proactive manner for maximum patient service and provider efficiency.
$500 Sign On Bonus and Annual Year End Performance Bonus of $1,500
As a Front Desk Patient Coordinator, you will:
Serve as 1st point of contact for patients, greeting and confirming patient information (address, phone, email, insurance)
Provide administrative support such as keying new information into the practice management software, securing referrals online for the patients, and helping to make appointments with specialists so patients get the care they need
Scan insurance cards and check patient insurance eligibility, using your critical thinking to resolve issues before the patient is seen
Maintain and coordinate calendar of patient’s appointments
Make follow-up calls for doctors to ensure sick patients are properly followed
Collect patient copays/deductibles and book into the software
Reconcile cash collected with the software and the "cash drawer"
Explain insurance coverage and patient responsibilities for services
Participate as part of the patient primary care team to make sure the patients remember to get all their preventive care such as mammograms, flu shots, colon cancer screening and more!
Flexibility to be team player, and cross train
We require:
Three+ years of Medical Office administrative experience; or a Bachelors Degree and 1 year experience
Proficiency with online websites and navigating software
Experience registering patients and collecting patient copays
Experience doing referrals and pre-certifications
Knowledge of insurance and how it works, including checking and clearing eligibility
Caring spirit that recognizes each patient as an individual
Strong organizational skills - in healthcare, there is always A LOT going on
Pre-certs a plus (Rx and Medical/Surgical)
Job Type: Full-time
Pay: $21.50 - $24.25 per hour
Benefits:
401(k) matching
Dental insurance
Health insurance
Opportunities for advancement
Paid jury duty
Paid orientation
Paid sick time
Paid time off
Paid training
Vision insurance
Application Question(s):
Are there any hours Monday, Tuesday, Wednesday, Thursday, Friday, Saturday you cannot work (note Saturday is usually 8AM-3PM)
Experience:
Making patient appointments: 3 years (Preferred)
Collecting patient copays: 3 years (Preferred)
Verifying insurance eligibility: 3 years (Preferred)
Providing excellent patient customer service: 3 years (Preferred)
Using EMR technology: 3 years (Preferred)
Explaining copays, coinsurance & deductibles to patients: 2 years (Preferred)
Front Desk at Medical Office: 3 years (Preferred)
Ability to Commute:
Bethpage, NY 11714 (Required)
Work Location: In person
Requirements
• Administrative experience
• Medical administrative support
• Medical scheduling
• Organizational skills
• Medical office experience
• Electronic health records (EHR) management
• Health insurance
• Microsoft Excel
• Medical administrative support
• Medical scheduling
• Organizational skills
• Medical office experience
• Electronic health records (EHR) management
• Health insurance
• Microsoft Excel
About Primary PartnerCare®
Primary PartnerCare® is a physician-driven organization with doctors in Nassau, Suffolk, Queens, and New York Counties. We were founded on the belief that private practice primary care doctors in partnership with their patients produce optimal health. Established in 2012 to help independent physicians meet the demands of healthcare reform, we provide tools and resources for doctors to remain independent and thrive. Mission: The mission of Primary PartnerCare® is to preserve and enhance the private practice of medicine and provide a simplified pathway for independent physicians to participate in accountable care payment and delivery models . Essential to our mission is the coordination of our patients’ care, open communication, excellent clinical and service quality, accountability, and continuous improvement and innovation.