Medical Office Receptionist

At White Mountain Community Health Center, we believe healthcare begins with kindness. Every phone call answered, every smile at the front desk, and every patient greeted with compassion helps create an experience where people feel welcomed, respected, and cared for.

We're looking for a friendly, organized, and dependable Medical Receptionist to become an important part of our team. If you enjoy helping others, thrive in a fast-paced environment, and take pride in providing outstanding customer service, we'd love to meet you.

As the first point of contact for many of our patients, you'll play a vital role in helping people navigate their healthcare experience while supporting our providers and clinical staff. Whether you're greeting patients, scheduling appointments, or helping someone feel at ease, your work truly makes a difference.

White Mountain Community Health Center is a nonprofit organization providing comprehensive primary care, dental care, behavioral health, substance use disorder treatment, and support services to individuals and families throughout Mount Washington Valley. We exist to ensure everyone in our community has access to high-quality, compassionate healthcare.

Responsibilities
Welcome patients and visitors with warmth and professionalism
Answer phones and respond to messages and emails
Schedule, reschedule, and confirm patient appointments
Communicate with patients by phone, text, email, and patient portal
Process patient payments
Review and update patient demographic and insurance information
Fax, scan, and process referrals and medical records
Maintain a clean, organized, and welcoming reception area
Perform other administrative duties as assigned
Qualifications
Excellent customer service and communication skills
Strong attention to detail and organizational abilities
Comfortable using computers, email, and electronic systems
Ability to multitask while maintaining accuracy and professionalism
Previous medical or dental office experience is preferred, but we are willing to train the right candidate
What We Offer
$20.00–$22.00 per hour, depending on experience
32–40 hour work week with no regularly scheduled evenings or weekends
Competitive benefits package
A supportive, team-oriented workplace
Opportunities for professional growth and development
The chance to make a meaningful difference in the lives of your neighbors and community
To apply, please submit your cover letter and resume to Practice Manager Sammy Doak.

We look forward to hearing from you!

Job Type: Part-time
Pay: $20.00 - $22.00 per hour
Benefits:
401(k)
401(k) matching
403(b)
403(b) matching
Employee discount
Family leave
Flexible spending account
Free flu shots
Life insurance
Paid time off
Parental leave
Retirement plan
Tuition reimbursement
Work Location: In person