Medical Office Receptionist / Insurance Verification - Dermatology

Job Summary
We are seeking a dynamic and detail-oriented Medical Receptionist to join our Dermatology Clinic. In this vital role, you will serve as the first point of contact for patients and visitors, ensuring a welcoming environment while efficiently managing front desk operations. Your expertise in medical administrative support, appointment scheduling, insurance verification, and electronic health record (EHR) systems will be essential to providing exceptional patient service and maintaining smooth clinic operations. If you thrive in a fast-paced setting, possess strong communication skills, and have a passion for healthcare, this opportunity is perfect for you!

Duties
Greet patients and visitors warmly, providing excellent customer service and guiding them through check-in procedures
Schedule appointments accurately using various EHR systems such as Epic, Meditech, Athenahealth, or eClinicalWorks
Verify insurance coverage and perform insurance eligibility checks to facilitate smooth billing processes
Collect patient information and update medical records while ensuring compliance with HIPAA regulations
Manage multi-line phone systems with professional phone etiquette, directing calls appropriately and taking detailed messages when necessary
Assist with documentation review, including reviewing care plans, medical histories, and billing information for accuracy
Perform medical billing tasks such as CPT coding, ICD-9/10 coding, and processing payments or collections related to medical services
Maintain organized filing systems for medical records and ensure confidentiality of sensitive health information
Support administrative tasks including data entry, typing reports, managing office supplies, and handling correspondence
Collaborate with clinical staff to coordinate patient flow and ensure timely appointment scheduling
Utilize office management software like Eaglesoft or Dentrix for appointment management and record keeping
Conduct insurance verification procedures to confirm patient coverage prior to services rendered
Assist with intake procedures for new patients and follow-up appointments as needed
Requirements
Proven experience as a Medical Receptionist or in a similar healthcare administrative role within a clinic or dental office setting
Strong knowledge of medical terminology, ICD-9/10 coding systems, CPT coding, and Medicare guidelines
Familiarity with EMR (Electronic Medical Records) systems such as Epic, Meditech, Athenahealth, eClinicalWorks, or similar platforms
Proficiency in Microsoft Office Suite (Word, Excel) and basic computer skills including typing at least 10-key speed
Excellent phone etiquette with the ability to handle multi-line phone systems confidently
Knowledge of HIPAA regulations to ensure patient privacy and data security compliance
Ability to review documentation accurately and support medical billing processes effectively
Bilingual skills are highly desirable to serve diverse patient populations
Strong organizational skills with attention to detail in filing, documentation review, and office management tasks
Experience working in a healthcare environment such as clinics or dental offices is preferred
Exceptional customer service skills coupled with professional communication abilities
Join our team and be part of a dedicated healthcare environment where your organizational talents make a real difference! We value proactive individuals who are eager to contribute their skills in a fast-paced setting while delivering compassionate care. This paid position offers an engaging work atmosphere where your expertise supports both patient well-being and efficient clinic operations.

Job Type: Full-time
Benefits:
Dental insurance
Health insurance
Life insurance
Vision insurance
Work Location: In person