MEDICAL OFFICE RECEPTIONIST (Torrance/South Bay)

Overview
We are seeking a dedicated and professional Medical Office Receptionist to join our healthcare team in the Torrance/South Bay area. The ideal candidate will possess strong administrative skills, excellent communication abilities, and a comprehensive understanding of medical office operations. This role is vital in ensuring smooth patient flow, accurate documentation, and efficient management of medical records. The Medical Office Receptionist will serve as the first point of contact for patients and healthcare providers, providing exceptional customer service while maintaining strict adherence to clinical confidentiality policies and health information management standards.

Duties
Greet patients and visitors warmly, ensuring a positive first impression while managing appointment scheduling through EMR (Electronic Medical Records) systems such as AdvancedMD and Athelas Insights.

Verify patient insurance coverage, including Medicare and other health insurance plans, utilizing knowledge of CPT coding, ICD-9/10 coding, and medical billing procedures.

Manage electronic health records (EHR) systems accurately, review documentation for completeness, and ensure compliance with HIPAA regulations.

Handle phone communication with professionalism, schedule appointments, answer inquiries regarding clinic services, and coordinate care plans with healthcare providers.

Maintain organized medical records and perform filing duties while ensuring confidentiality in accordance with clinical confidentiality policies.

Support clinical staff by performing administrative tasks such as data entry, typing (including 10-key), and updating patient information within EMR/EHR platforms.

Assist with clinic operations by managing front desk activities, including patient check-in/check-out procedures and providing exceptional patient service aligned with office policies.

Demonstrate proficiency in Microsoft Office applications to prepare reports or correspondence as needed.

Collaborate effectively with team members to ensure seamless clinic workflow and uphold high standards of health information management.

BENEFITS:
Excellent pay scale, negotiable and based upon experience
40 hr. 4-day workweek (M-F)
Most major holidays off including every Dec 24-Jan 1 off
Medical and dental insurance stipend is provided to all full-time employees
after 12 weeks of employment. Choose the health plan that best suits yourneeds.

Work in a vibrant, premiere quality, cardiology practice
Beautiful, new office location
10 minutes from South Bay beaches
No HMO involvementABSOLUTE REQUISITES (APPLY ONLY IF ALL REQUISITES ARE MET):
Experienced (minimum of 3 years as receptionist in a MEDICAL office practice)
Intelligent, high aptitude, highly productive, excels in fast-paced environment, able to quickly and accurately convey information between patient and physician, able to schedule office visits and procedures quickly so that high degree of patient satisfaction is maintained, safeguards schedule from errors by rechecking ones entries
Meticulous, hardworking, able to multitask
Self-reliant, excellent organizational skills
Professional presentation (confident, personable, respectful, proper attire, and no exposed tattoos)
Customer service skills
Ability to remain calm and focused in a fast-pace office setting especially when handling four simultaneous incoming phone calls
High integrity, loyal, highly dependable
Proficiency in medical spelling and terminology
Good basic math skills
Excellent communications skills including English usage, grammar, spelling, reading, and enunciation skills.

Type by touch 35 words per minute with less than four mistakes per minute.

DESIRABLE, YET NOT REQUISITE, Qualifications:
MS Outlook experience. Training is provided.

Electronic medical record usage. Training is provided.

Cardiology practice experience. Training is provided.

Join our team to deliver outstanding administrative support that enhances patient care experiences while fostering a professional healthcare environment!

Pay: $22.00 - $30.00 per hour
Expected hours: 40.0 per week
Benefits:
401(k)
Dental insurance
Free parking
Health insurance
Paid sick time
Paid time off
People with a criminal record are encouraged to apply
Work Location: In person