full-time 2 months ago
Medical Phone Receptionist
Dermatology Associates Skin & Cancer Center
1900 Harrison Avenue, Panama City, FL 32405
15/hr
About the Practice
N/A Team Members
Other Software
Job Description
Overview
Be the welcoming voice of healthcare.
Are you a professional, courteous, and effective communicator who enjoys helping people? Do you thrive in a fast-paced environment and take pride in providing excellent customer service?
We are seeking a full-time Medical Phone Receptionist to join our growing healthcare team. This position is focused primarily on answering incoming calls, assisting patients, scheduling appointments, and ensuring every caller receives professional and compassionate service.
No prior medical experience is required—we are looking for someone with a strong work ethic, a positive attitude, excellent communication skills, and a genuine desire to help patients.
At the heart of our practice are five core values: Trust, Accountability, Leadership, Excellence, and Respect. If these values resonate with you, you may be exactly who we’re looking for.
Key Responsibilities
Answer incoming phone calls professionally, courteously, and efficiently
Assist patients with questions and direct calls to the appropriate department when needed
Schedule, reschedule, and cancel patient appointments accurately
Gather and document patient information clearly and thoroughly
Communicate important messages to providers and staff
Provide excellent customer service during every patient interaction
Manage a high volume of calls while remaining organized and attentive
Take ownership of assigned responsibilities and follow through on patient needs
Maintain patient confidentiality and professionalism at all times
Qualifications
Friendly, professional, and approachable demeanor
Excellent verbal communication and listening skills
Strong multitasking ability in a fast-paced environment
Comfortable spending the majority of the workday on the phone
Proactive, dependable, self-motivated, and well-organized
Strong attention to detail and ability to document information accurately
Ability to remain patient and professional during challenging interactions
No prior medical experience required—we provide comprehensive training for the right individual
Schedule
Monday through Thursday: 8:00 AM – 4:00 PM
Friday: 8:00 AM – 3:00 PM
No travel required. This is an in-person position at one location.
Benefits
Health Insurance
Optional Dental & Vision Insurance
Optional 401(k) with Matching
Paid Time Off
If you are an excellent communicator who enjoys helping others and wants to be part of a team that values your contribution, we encourage you to apply today.
Help us deliver excellence—one phone call and one patient at a time.
Job Type: Full-time
Work Location: In person
Pay: $15.00 per hour
Application Question(s):
1. Must be able to successfully complete a background check as a condition of employment.
2. Must meet all requirements necessary to work in a healthcare setting.
Work Location: In person
Be the welcoming voice of healthcare.
Are you a professional, courteous, and effective communicator who enjoys helping people? Do you thrive in a fast-paced environment and take pride in providing excellent customer service?
We are seeking a full-time Medical Phone Receptionist to join our growing healthcare team. This position is focused primarily on answering incoming calls, assisting patients, scheduling appointments, and ensuring every caller receives professional and compassionate service.
No prior medical experience is required—we are looking for someone with a strong work ethic, a positive attitude, excellent communication skills, and a genuine desire to help patients.
At the heart of our practice are five core values: Trust, Accountability, Leadership, Excellence, and Respect. If these values resonate with you, you may be exactly who we’re looking for.
Key Responsibilities
Answer incoming phone calls professionally, courteously, and efficiently
Assist patients with questions and direct calls to the appropriate department when needed
Schedule, reschedule, and cancel patient appointments accurately
Gather and document patient information clearly and thoroughly
Communicate important messages to providers and staff
Provide excellent customer service during every patient interaction
Manage a high volume of calls while remaining organized and attentive
Take ownership of assigned responsibilities and follow through on patient needs
Maintain patient confidentiality and professionalism at all times
Qualifications
Friendly, professional, and approachable demeanor
Excellent verbal communication and listening skills
Strong multitasking ability in a fast-paced environment
Comfortable spending the majority of the workday on the phone
Proactive, dependable, self-motivated, and well-organized
Strong attention to detail and ability to document information accurately
Ability to remain patient and professional during challenging interactions
No prior medical experience required—we provide comprehensive training for the right individual
Schedule
Monday through Thursday: 8:00 AM – 4:00 PM
Friday: 8:00 AM – 3:00 PM
No travel required. This is an in-person position at one location.
Benefits
Health Insurance
Optional Dental & Vision Insurance
Optional 401(k) with Matching
Paid Time Off
If you are an excellent communicator who enjoys helping others and wants to be part of a team that values your contribution, we encourage you to apply today.
Help us deliver excellence—one phone call and one patient at a time.
Job Type: Full-time
Work Location: In person
Pay: $15.00 per hour
Application Question(s):
1. Must be able to successfully complete a background check as a condition of employment.
2. Must meet all requirements necessary to work in a healthcare setting.
Work Location: In person
Requirements
• Attention to detail
• Active listening
• Phone communication
• Record keeping
• Assisting medical staff
• Patient scheduling via phone
• Clear language communication
• Medical scheduling
• Patient question and concern management
• Active listening
• Phone communication
• Record keeping
• Assisting medical staff
• Patient scheduling via phone
• Clear language communication
• Medical scheduling
• Patient question and concern management
About Dermatology Associates Skin & Cancer Center
Dermatology Associates Skin and Cancer Center is dedicated to delivering exceptional dermatologic care with compassion, expertise, and integrity. As the first dermatology practice in Bay County, they have been proudly serving the community for over 50 years. Led by Dr. Christopher Wolfe, a board-certified dermatologist and fellowship-trained Mohs surgeon, the practice offers advanced medical, surgical, and cosmetic dermatology grounded in innovation and trust.
Position Closed
This job is no longer accepting applications.