Medical Receptionist

, where your dedication to excellent patient service, combined with your administrative expertise,,Job Overview
We are seeking a dynamic and detail-oriented Medical Receptionist to join our healthcare team. In this vital role, you will serve as the first point of contact for patients and visitors, ensuring a welcoming and efficient front desk experience. Your expertise in medical administrative support, familiarity with electronic health record (EHR) systems, and strong communication skills will help streamline clinic operations, facilitate accurate documentation, and uphold patient confidentiality in compliance with HIPAA regulations. This position offers an exciting opportunity to contribute to quality patient care while utilizing your comprehensive knowledge of medical terminology, billing, coding, and office management.

Duties
Greet patients warmly and manage check-in/check-out processes with professionalism and efficiency
Schedule appointments accurately through medical scheduling software and coordinate with clinical staff to optimize daily clinic flow
Collect and review patient information, update medical records, and ensure proper documentation review for accuracy and completeness
Handle multi-line phone systems with excellent phone etiquette; direct calls appropriately and respond promptly to patient inquiries
Assist with medical coding tasks including CPT (Current Procedural Terminology), ICD-9/10 (International Classification of Diseases), ICD coding, and medical billing processes
Maintain organized filing systems for medical records, manage electronic health records (EHR) systems efficiently, and ensure compliance with HIPAA standards
Support office management activities such as inventory management of supplies, data entry using Microsoft Office tools, and filing essential documents
Perform intake procedures for new patients and assist with care plan documentation to support clinical teams
Qualifications
Proven experience as a Medical Receptionist or in a similar medical office administrative role; clinic or dental office experience is highly preferred
Strong knowledge of medical terminology, ICD-9/10 coding standards, CPT coding, and medical billing procedures
Familiarity with EMR/EHR systems such as Epic, Meditech, Athenahealth, Dentrix, Eaglesoft or similar platforms
Excellent computer skills including proficiency in Microsoft Office Suite; typing speed of at least 10 key digits per minute is desirable
Ability to verify insurance benefits accurately and perform insurance verification tasks efficiently
Exceptional customer service skills with a friendly demeanor and professional phone etiquette
Bilingual abilities are a plus to serve diverse patient populations effectively
Knowledge of HIPAA regulations to ensure patient confidentiality at all times
Strong organizational skills with attention to detail in documentation review and office management tasks
Previous experience in hospital or dental clinic settings is advantageous; familiarity with dental terminology or hospital experience is a plus
Join our team where your dedication to excellent patient service combined with your administrative expertise will make a meaningful difference every day!

Pay: $15.00 - $17.00 per hour
Benefits:
401(k) matching
Paid time off
Work Location: In person