Medical Receptionist

Job Overview
We are seeking a dynamic and detail-oriented Medical Receptionist to join our healthcare team. In this vital role, you will serve as the first point of contact for patients, healthcare providers, and visitors, ensuring a smooth and welcoming experience. Your expertise in medical administrative support, EMR systems, and health information management will be essential to maintaining efficient clinic operations. This position offers an exciting opportunity to contribute to quality patient care while utilizing your strong organizational and communication skills.

Responsibilities
Greet patients and visitors warmly, providing exceptional customer service and ensuring a positive experience from check-in to check-out
Manage appointment scheduling using electronic health record (EHR) systems such as Epic, Meditech, Athenahealth, or eClinicalWorks
Verify patient insurance coverage, process medical collections, and handle billing procedures in compliance with HIPAA regulations
Review and update medical records accurately, ensuring proper documentation review and adherence to clinical confidentiality policies
Facilitate communication between patients and healthcare providers via phone and electronic messaging, demonstrating excellent phone etiquette and professionalism
Assist with medical coding tasks including CPT coding, ICD-9/10 coding for accurate billing and documentation purposes
Maintain organized filing systems for medical records, ensure timely documentation review, and support health information management efforts
Support clinic operations by performing clerical duties such as data entry, typing (including 10 key typing), filing, and managing office supplies using Microsoft Office tools
Experience
Previous clinic or medical office experience is highly preferred, especially in a front desk or medical receptionist role
Strong knowledge of EMR/EHR systems like Epic, Meditech, Athenahealth or eClinicalWorks is essential
Familiarity with medical billing processes including Medicare, health insurance claims processing, and medical collection procedures
Experience with medical coding (CPT, ICD-9/10) and documentation review to ensure accurate patient records and billing compliance
Bilingual abilities are a plus to effectively serve diverse patient populations
Demonstrated understanding of HIPAA regulations and clinical confidentiality policies to protect patient information
Proficiency in Microsoft Office applications along with excellent computer skills for managing electronic health records (EHR) management and administrative tasks
Exceptional customer service skills combined with strong organizational abilities to handle busy clinic environments efficiently
Join us in delivering compassionate healthcare support! This role is perfect for motivated individuals eager to make a meaningful difference in patients’ lives through professional excellence in medical administration.

Pay: $23.72 - $28.57 per hour
Expected hours: 40.0 per week
Benefits:
401(k)
401(k) matching
Dental insurance
Health insurance
Life insurance
Paid time off
Tuition reimbursement
Vision insurance
Work Location: In person