Medical Receptionist

Job Summary
We are seeking a dynamic and detail-oriented Medical Receptionist to join our healthcare team! In this vital role, you will be the first point of contact for patients, providing exceptional customer service while managing a wide range of administrative and clinical support tasks. Your energetic approach and strong organizational skills will ensure smooth clinic operations, accurate documentation, and a welcoming environment for all visitors. If you thrive in fast-paced settings and are passionate about healthcare support, this is an exciting opportunity to contribute to patient care excellence.

Duties
Greet patients warmly and efficiently manage check-in and check-out processes using Electronic Health Record (EHR) systems such as Epic, Meditech, Athenahealth, or eClinicalWorks
Schedule appointments accurately, coordinate provider calendars, and manage patient flow through medical scheduling software
Collect patient information, verify insurance details, and process medical collections in compliance with HIPAA regulations
Review and update medical records ensuring proper documentation review and adherence to clinical confidentiality policies
Handle phone communication with professionalism, providing clear information and scheduling assistance while maintaining excellent phone etiquette
Support clinical staff by managing patient intake forms, filing medical records, and maintaining health information management standards
Requirements
Proven experience as a Medical Receptionist or in a similar medical administrative support role within clinics or healthcare settings
Strong knowledge of EMR/EHR systems such as Epic, Meditech, Athenahealth, or eClinicalWorks; familiarity with electronic health records management is essential
Excellent computer skills including proficiency in Microsoft Office Suite and 10-key typing for efficient data entry
Exceptional customer service skills with the ability to communicate effectively via phone and in person while demonstrating professionalism and care
Previous clinic experience or dental clinic experience is preferred but not required; training will be provided for the right candidate
Ability to handle multiple tasks simultaneously while maintaining accuracy and attention to detail in documentation review and filing processes
Join our team where your enthusiasm makes a difference! We’re dedicated to fostering a supportive environment that values your contributions. This paid position offers opportunities for growth within the healthcare field while helping us deliver outstanding patient care through efficient office management.

Pay: $16.50 - $20.00 per hour
Benefits:
401(k) matching
Dental insurance
Free parking
Health insurance
Life insurance
Opportunities for advancement
Paid time off
Paid training
Vision insurance
Work Location: In person