Join our dynamic healthcare team as a Medical Receptionist, where your energy and organizational skills will be the first point of contact for patients and visitors. In this vital role, you will manage front desk operations, coordinate patient appointments, handle medical records, and ensure seamless communication between patients and medical staff. Your enthusiasm and attention to detail will help create a welcoming environment while supporting efficient clinic operations. This paid position offers an exciting opportunity to develop your career in healthcare administration within a fast-paced, patient-centered setting.
Greet patients and visitors warmly, ensuring a positive first impression.
Schedule appointments accurately using electronic health record (EHR) systems such as AestheticsPRO, Rx Photo, Streamline, Epic, Meditech, or Athenahealth.
Verify insurance coverage and perform insurance verification to facilitate smooth billing processes.
Manage multi-line phone systems with professional phone etiquette, directing calls appropriately.
Maintain and update patient records, ensuring compliance with HIPAA regulations and accurate documentation review.
Assist with medical billing, collection processes, and coding tasks including CPT, ICD-9, ICD-10 coding for accurate medical documentation.
Support medical administrative functions such as filing, data entry, and managing office supplies to keep the clinic organized and efficient.
Handle intake procedures for new and returning patients, including collecting medical history and updating demographic information.
Use computer skills to operate office management software like Eaglesoft or Dentrix for scheduling and record keeping.
Collaborate with clinical staff to coordinate care plans and ensure timely patient follow-up.
Prior experience in a medical office or healthcare setting is highly preferred; clinic or dental office experience is a plus.
Strong knowledge of medical terminology, ICD coding (ICD-9/ICD-10), CPT coding, and Medicare guidelines.
Proficiency with EMR/EHR systems such as Epic, Meditech, Athenahealth, eClinicalWorks or similar platforms.
Excellent customer service skills with the ability to communicate effectively in bilingual settings if applicable.
Familiarity with medical billing processes, insurance verification procedures, and health information management standards.
Demonstrated clerical experience including filing, data entry (10 key typing), and managing multi-line phone systems.
Ability to maintain confidentiality in accordance with HIPAA regulations while handling sensitive patient information.
Strong computer skills including Microsoft Office Suite; experience with dental software like Eaglesoft or Dentrix is advantageous.
Exceptional organizational skills with attention to detail in documentation review and administrative support tasks. Join us in making a difference by providing exceptional patient service while supporting the operational excellence of our healthcare facility!
*Please note we do not offer health insurance*
Job Type: Full-time
Pay: $15.00 - $17.00 per hour
Benefits:
401(k)
401(k) matching
Paid time off
Uniform allowance
Work Location: In person
Requirements
• Administrative experience
• Clerical experience
• Medical scheduling
• Multi-line phone systems
• HIPAA
About LIVING WATER VEIN INSTITUTE
Living Water Vein Institute & Medical Spa in Johnson City, TN & Abingdon, VA focuses on treating patients with varicose veins and spider veins. Dr. John Berry takes a personalized approach by consulting with each patient before planning any therapies to ensure the best experience possible.
