full-time 14 days ago

Medical Receptionist

Kidney & Hypertension Consultants

1320 1320 N Michigan Ave #5, Saginaw, MI 48602
17 - 18/hr

About the Practice

N/A Team Members
Epic Software

Job Description

Medical Receptionist
Job Overview
We are seeking a dedicated and organized Medical Receptionist to join our healthcare team. In this role, you will be the first and last point of contact for patients and visitors, providing exceptional customer service while managing administrative tasks essential to the smooth operation of our medical practice. Your responsibilities will include handling phone communications, managing appointments, collecting insurance information, sending and receiving referrals, scheduling outside procedures. The ideal candidate will possess strong typing skills, familiarity with medical terminology, and a solid understanding of health insurance procedures to ensure efficient patient flow.

Responsibilities
Greet patients and visitors warmly, creating a welcoming environment.

Answer incoming phone calls promptly and professionally, addressing patient inquiries or directing calls appropriately.

Schedule patient appointments accurately.

Collect and verify patient information, ensuring completeness and accuracy in the EMR system.

Assist with billing procedures and health insurance processing, including collecting and verifying coverage.

Maintain confidentiality of patient information in compliance with privacy regulations.

Understand and utilize medical terminology relevant to daily operations to facilitate communication within the healthcare team.

Qualifications
Experience as a Medical Receptionist or in a similar administrative role within a healthcare setting is preferred.

Strong typing skills with attention to detail for accurate data entry.

Knowledge of medical terminology to effectively communicate with healthcare professionals and patients.

Excellent phone communication skills with a professional demeanor.

Familiarity with medical administrative support tasks such as scheduling, confirming, and documentation management.

Experience working with EPIC EMR systems is highly desirable but not required.

Basic understanding of health insurance processes and coverage options.

Ability to multitask efficiently in a fast-paced environment while maintaining professionalism.

Strong organizational skills and attention to detail to ensure accuracy in all administrative functions.

This position offers an opportunity to be an integral part of a compassionate healthcare team dedicated to providing quality patient care through efficient administrative support.

Pay: $17.00 - $18.00 per hour
Expected hours: 35.0 – 40.0 per week
Benefits:
401(k)
Dental insurance
Health insurance
Paid sick time
Paid time off
Vision insurance
Work Location: In person

Requirements

• Administrative experience
• Organizational skills
• Attention to detail
• Interpersonal skills
• Typing