full-time 2 months ago
Medical Receptionist
Healthy Smiles of Delaware, P.A.
1422 Lancaster Avenue, Wilmington, DE 19805
Competitive Compensation
About the Practice
N/A Team Members
Eaglesoft Software
Job Description
Description:
Medical Receptionists will operate under the direct supervision of the Center Manager and more generally under the Medical/Laboratory Director, and at times will take instruction from the Physician Substitute on site. Medical Receptionists will ensure donor suitability, product integrity and the continued good health of donors through the compliance with Food and Drug Administration (FDA) regulations, state regulations, and the Standard Operating Procedure (SOP) Manual guidelines and any other applicable regulatory standards.
The following list is intended to be a guideline. Other duties and responsibilities may be assigned:
Read write and understand the English language
Greet and register donors
Attend to donors’ needs
Contact donors and schedule donor appointments; conduct follow-up on missed appointments
Ensure area is clean and maintained according to regulations
Communicate delays and other issues to center management, nurse and/or other necessary parties
Assess supply inventory; order and restock, as needed
Document activities and issues, when necessary
Administer health history questionnaire to new and repeat donors
Assist in the payment of donor fees at the checkout window
Answer donor inquiries
Available to travel up to 25 miles to other facility(ies) for training or assisting other center's staffing needs
Other duties, as assigned
Requirements:
Education and Experience:
High school diploma or equivalent (must provide documentation)
Ability to read and write English+ Proficiency in computer operations
1-2 years of customer service experience desired
Required Skills/Abilities:
Must be able to operate accurately the following equipment:
Computer (basic skills includes typing, following prompts on monitor, using mouse, saving information etc.)
Telephone (properly greet, transfer calls, take massages, place individuals on hold etc.)
Personality and demeanor to deal with the public, including distraught donors.
Basic office skills such as typing and filing.
Good organizational skills.
Physical Requirements:
Read computer screens, procedure manuals and other documents
Must be proficient in English (Read, Write, Speak) with legible handwriting
Hear doorbells, alarms, telephone, and other mechanical devices
Prolonged periods of sitting at a desk and working on a computer.
Must be able to lift, pull tug up to 50+ pounds with or without assistance at times
Regularly required use hands and fingers, handle, or feel objects, tools or controls, and reach with the hands and arms.
B Positive Plasma Offers:
Competitive Wages
Flexible scheduling
Positive Work Environment
Paid training opportunities
Comprehensive Medical and Dental Benefits
Paid Time Off
401(K)
Medical Receptionists will operate under the direct supervision of the Center Manager and more generally under the Medical/Laboratory Director, and at times will take instruction from the Physician Substitute on site. Medical Receptionists will ensure donor suitability, product integrity and the continued good health of donors through the compliance with Food and Drug Administration (FDA) regulations, state regulations, and the Standard Operating Procedure (SOP) Manual guidelines and any other applicable regulatory standards.
The following list is intended to be a guideline. Other duties and responsibilities may be assigned:
Read write and understand the English language
Greet and register donors
Attend to donors’ needs
Contact donors and schedule donor appointments; conduct follow-up on missed appointments
Ensure area is clean and maintained according to regulations
Communicate delays and other issues to center management, nurse and/or other necessary parties
Assess supply inventory; order and restock, as needed
Document activities and issues, when necessary
Administer health history questionnaire to new and repeat donors
Assist in the payment of donor fees at the checkout window
Answer donor inquiries
Available to travel up to 25 miles to other facility(ies) for training or assisting other center's staffing needs
Other duties, as assigned
Requirements:
Education and Experience:
High school diploma or equivalent (must provide documentation)
Ability to read and write English+ Proficiency in computer operations
1-2 years of customer service experience desired
Required Skills/Abilities:
Must be able to operate accurately the following equipment:
Computer (basic skills includes typing, following prompts on monitor, using mouse, saving information etc.)
Telephone (properly greet, transfer calls, take massages, place individuals on hold etc.)
Personality and demeanor to deal with the public, including distraught donors.
Basic office skills such as typing and filing.
Good organizational skills.
Physical Requirements:
Read computer screens, procedure manuals and other documents
Must be proficient in English (Read, Write, Speak) with legible handwriting
Hear doorbells, alarms, telephone, and other mechanical devices
Prolonged periods of sitting at a desk and working on a computer.
Must be able to lift, pull tug up to 50+ pounds with or without assistance at times
Regularly required use hands and fingers, handle, or feel objects, tools or controls, and reach with the hands and arms.
B Positive Plasma Offers:
Competitive Wages
Flexible scheduling
Positive Work Environment
Paid training opportunities
Comprehensive Medical and Dental Benefits
Paid Time Off
401(K)
About Healthy Smiles of Delaware, P.A.
Healthy Smiles of Delaware is a modern dental practice dedicated to providing high-quality care in a friendly and comfortable environment. With a focus on patient education and personalized treatment plans, our team strives to help patients achieve optimal oral health and beautiful smiles.
Position Closed
This job is no longer accepting applications.