Medical Receptionist

Overview
Join our dynamic healthcare team as a Medical Receptionist, where you will be the welcoming face and efficient coordinator at the front desk of a busy medical practice. This vital role combines exceptional patient service with administrative excellence, ensuring smooth clinic operations and a positive experience for every patient. Your expertise in medical office management, EMR systems, and health information management will help facilitate seamless communication between patients and healthcare providers. We are looking for energetic, detail-oriented professionals eager to contribute to quality care delivery in a fast-paced environment.

Responsibilities
Greet patients warmly and manage check-in/check-out procedures with professionalism and courtesy
Schedule appointments accurately using electronic scheduling systems such as Epic, Meditech, or Athenahealth
Verify patient insurance coverage, process payments, and perform medical collections efficiently
Maintain and update electronic health records (EHR) using systems like eClinicalWorks or EMR platforms, ensuring compliance with HIPAA confidentiality policies
Handle phone communication with patients, providers, and insurance companies while demonstrating excellent phone etiquette and customer service skills
Manage medical records filing, data entry, and administrative support tasks such as typing reports and performing 10-key data entry with precision
Assist with clinical documentation review and ensure adherence to health information management standards
Qualifications
Proven clinic experience or medical office experience with familiarity in EMR/EHR systems such as Epic, Meditech, Athenahealth or eClinicalWorks
Strong knowledge of medical terminology, health insurance processes including Medicare, Medicaid, and private insurers
Experience with medical coding (ICD-9/10, CPT) and billing procedures to support accurate documentation review and care plans
Excellent computer skills including proficiency in Microsoft Office applications and electronic health records management software
Exceptional customer service skills with the ability to communicate effectively via phone and in person while maintaining professionalism at all times
Ability to handle multiple tasks efficiently in a fast-paced healthcare environment while maintaining clinical confidentiality policies
Bilingual abilities are a plus to serve diverse patient populations effectively
Strong clerical skills including filing, typing (including 10-key), and organization to support daily clinic operations
Join us in making a difference by providing outstanding administrative support that enhances patient care. We value energetic professionals who thrive on teamwork, accuracy, and delivering compassionate service in a healthcare setting.

Pay: $16.00 - $21.00 per hour
Benefits:
Dental insurance
Health insurance
Paid time off
Vision insurance
Work Location: In person