Medical Receptionist

Medical Receptionist – Optometry Clinic
Date Posted: December 16, 2025
Job Type: Full-Time
Pay: $20.00–$26.00 per hour (based on experience)
Work Location: In person
About the Role
Do you love working with people and thrive in a fast-paced environment? As the first impression of our optometry clinic, our Medical Receptionist plays a critical role in creating a welcoming, efficient, and professional patient experience. We are looking for a friendly, organized, and dependable individual who enjoys multitasking and working as part of a collaborative healthcare team.

Key Responsibilities
Answer and screen incoming calls, emails, and faxes from current and prospective patients
Accurately enter and maintain patient demographic information in the practice management system
Verify insurance eligibility and clearly communicate benefits to patients
Schedule appointments according to provider availability, clinic hours, and patient needs
Perform basic phone triage and process referrals
Manage patient check-in and check-out
Ensure all required forms are completed and signed
Scan, upload, and organize patient documentation
Collect co-pays, deductibles, and post payments accurately
Balance nightly financials
Serve as a primary point of contact to strengthen patient relationships
Deliver a consistently positive, professional, and “WOW” patient experience
Office & Technical Skills
Basic computer proficiency, including Microsoft Office, Windows, and internet navigation
Accurate and efficient typing skills
Familiarity with practice management software (preferred)
Knowledge of administrative and clerical procedures
Understanding of billing and insurance processes
Working knowledge of medical terminology (optometry experience a plus)
Full understanding of and compliance with HIPAA regulations
Personal & Professional Skills
Strong attention to detail, accuracy, and reliability
Excellent communication, interpersonal, and organizational skills
Ability to handle confidential and sensitive information
Ability to multitask and remain professional in a fast-paced environment
Strong problem-solving skills and ability to manage challenging interactions
Ability to work effectively with individuals from diverse backgrounds
Attendance & Punctuality Expectations
Reliable attendance and punctuality are essential functions of this position
Employees are expected to arrive on time and be fully prepared for all scheduled shifts
Consistent attendance is critical to patient care, clinic operations, and team success
Education & Experience
High school diploma or equivalent (required)
Minimum of 1 year of customer service experience (required)
Minimum of 1 year of computer skills experience (required)
Medical office experience preferred
Optometry or vision care experience a plus
Schedule & Hours
Expected hours: up to 40 per week
Monday–Thursday: 8:00 a.m.–6:00 p.m.

Friday: 8:00 a.m.–3:00 p.m.

Up to two Saturdays per year
8-hour shifts, Monday through Friday
Benefits
401(k) with matching
Health insurance
Dental and vision insurance
Profit sharing
Paid time off
Employee discounts
How to Apply
Please submit your resume in PDF format for consideration.

Job Type: Full-time
Pay: $20.00 - $26.00 per hour
Work Location: In person