Medical Receptionist

Job Summary
We are seeking a professional and organized Medical Receptionist to join our healthcare team. The ideal candidate will serve as the first point of contact for patients, providing exceptional front desk support and ensuring smooth daily operations within our medical or dental office. This role requires excellent communication skills, proficiency with electronic medical records, and familiarity with office management systems to deliver a seamless patient experience.

Duties
Greet patients and visitors warmly, ensuring a positive first impression
Manage multi-line phone systems to schedule appointments, answer inquiries, and relay messages efficiently
Verify patient information and update electronic medical records
Assist with appointment scheduling, rescheduling, and cancellations in coordination with clinical staff
Maintain organized front desk operations and ensure the reception area is tidy and welcoming
Collaborate with medical or dental staff to facilitate patient flow and administrative tasks
Manage correspondence, including emails, faxes, and mailings related to patient care
Ensure compliance with confidentiality standards and HIPAA regulations regarding patient information
Qualifications
Prior experience as a Dental Receptionist or Medical Office Assistant preferred
Proficiency with Electronic Medical Records systems such as Epic or Dentrix is highly desirable
Strong knowledge of Medical Terminology and familiarity with dental or medical office procedures
Excellent organizational skills with the ability to multitask in a fast-paced environment
Experience operating multi-line phone systems and handling administrative duties at the front desk
Office experience in healthcare settings is preferred but not required
Exceptional communication skills, both verbal and written
Ability to work efficiently independently and as part of a team
Pay: $19.80 per hour
Work Location: In person