full-time 3 months ago
Medical Receptionist
THE WOODRUFF INSTITUTE
23471 Walden Center Drive, Bonita Springs, FL 34134
17.00 - 17.50/hr
About the Practice
N/A Team Members
Software Software
Office Tour & Photos
Job Description
Our team is seeking a dynamic and energetic individual to join our growing Dermatology & Facial Plastic Surgery practice. The person in this position is part of the team concept in The Woodruff Institute’s health delivery system, which is devoted to the delivery of the highest quality dermatologic and aesthetic care in an outpatient clinical setting, with emphases on personalized, quality care in an elegant environment.
Medical Receptionists attend to patients on the phone and in person. They are responsible to coordinate and organize appointments and documentation to facilitate the smooth operation of the healthcare environment and support delivery of quality patient care.
Essential functions
Reasonable accommodations may be made to enable individuals with disabilities to perform these essential functions.
Welcome and greet all patients and visitors, in person or over the phones
Answer the phone while maintaining a polite, consistent phone manner using proper telephone etiquette.
Maintain an inviting waiting area for patients and visitors. Responsible for keeping the reception area clean and organized. Ensure refrigerators are well stocked with water and sodas. Turn on/off all lights in waiting and foyer areas.
Register new patients and update existing patient demographics by collecting detailed patient information including personal and financial information
Facilitate patient flow by notifying the provider of patients' arrival, being aware of delays, and communicating with patients and clinical staff
Respond to patients', prospective patients, and visitor inquiries in a courteous manner
Keep medical office supplies adequately stocked by anticipating inventory needs, placing orders, verifying receipt of supplies, monitoring office equipment, and scheduling equipment service and repairs.
Protects patient confidentiality by adhering to HIPAA rules
Provide necessary information to patients regarding the treatment services offered in the practice, including medical services and skin care products, and entertain a variety of queries personally or by telephone.
Take accurate messages and promptly send to appropriate staff member
Obtain revenue by recording and updating financial information; accurately recording and collecting patient charges and payments
Help patients in distress by responding to emergencies.
Competencies
HARD SKILLS:
Strong verbal and written communication skills
Experience with medical scheduling and electronic medical records software
SOFT SKILLS:
Extreme Customer Service Focus
Ability to multi-task
Work environment
Very fast-paced environment. This is a primarily sedentary position requiring long periods of sitting. May require some standing, stretching, and leaning.
Physical demands
This position requires long periods of sitting and looking directly at an active computer monitor.
Travel required
There may be limited local travel between locations based on assignment or business needs.
Required education and experience
High School diploma or GED required
Customer Service experience
Preferred education and experience
One-three years as a Medical Receptionist
Experience with Electronic Medical Records and Medical Scheduling software
Additional eligibility requirements
Ability to speak, read and write English.
Work authorization/security clearance requirements
Must be legally authorized to work in the United States and provide the necessary documents of identification and authorization.
Equal Opportunity Employer
Smoke Free and Drug Free Employer
Just SOME of our Benefits
Health, Dental, and Vision
Generous PTO
401(k)
Uniform Allowance
Annual Salary Review
Quarterly Bonus
Employee of the Month program
Company Events
Complimentary cosmetic services
Deep discounts on high-end products and Aesthetic services
Medical Receptionists attend to patients on the phone and in person. They are responsible to coordinate and organize appointments and documentation to facilitate the smooth operation of the healthcare environment and support delivery of quality patient care.
Essential functions
Reasonable accommodations may be made to enable individuals with disabilities to perform these essential functions.
Welcome and greet all patients and visitors, in person or over the phones
Answer the phone while maintaining a polite, consistent phone manner using proper telephone etiquette.
Maintain an inviting waiting area for patients and visitors. Responsible for keeping the reception area clean and organized. Ensure refrigerators are well stocked with water and sodas. Turn on/off all lights in waiting and foyer areas.
Register new patients and update existing patient demographics by collecting detailed patient information including personal and financial information
Facilitate patient flow by notifying the provider of patients' arrival, being aware of delays, and communicating with patients and clinical staff
Respond to patients', prospective patients, and visitor inquiries in a courteous manner
Keep medical office supplies adequately stocked by anticipating inventory needs, placing orders, verifying receipt of supplies, monitoring office equipment, and scheduling equipment service and repairs.
Protects patient confidentiality by adhering to HIPAA rules
Provide necessary information to patients regarding the treatment services offered in the practice, including medical services and skin care products, and entertain a variety of queries personally or by telephone.
Take accurate messages and promptly send to appropriate staff member
Obtain revenue by recording and updating financial information; accurately recording and collecting patient charges and payments
Help patients in distress by responding to emergencies.
Competencies
HARD SKILLS:
Strong verbal and written communication skills
Experience with medical scheduling and electronic medical records software
SOFT SKILLS:
Extreme Customer Service Focus
Ability to multi-task
Work environment
Very fast-paced environment. This is a primarily sedentary position requiring long periods of sitting. May require some standing, stretching, and leaning.
Physical demands
This position requires long periods of sitting and looking directly at an active computer monitor.
Travel required
There may be limited local travel between locations based on assignment or business needs.
Required education and experience
High School diploma or GED required
Customer Service experience
Preferred education and experience
One-three years as a Medical Receptionist
Experience with Electronic Medical Records and Medical Scheduling software
Additional eligibility requirements
Ability to speak, read and write English.
Work authorization/security clearance requirements
Must be legally authorized to work in the United States and provide the necessary documents of identification and authorization.
Equal Opportunity Employer
Smoke Free and Drug Free Employer
Just SOME of our Benefits
Health, Dental, and Vision
Generous PTO
401(k)
Uniform Allowance
Annual Salary Review
Quarterly Bonus
Employee of the Month program
Company Events
Complimentary cosmetic services
Deep discounts on high-end products and Aesthetic services
About THE WOODRUFF INSTITUTE
The Woodruff Institute for Dermatology & Cosmetic Surgery specializes in medical dermatology, skin cancer treatment including Mohs surgery, cosmetic dermatology procedures, laser treatments, body contouring, and spa services. Their experienced team aims to help patients achieve healthy skin and aesthetic goals.
Position Closed
This job is no longer accepting applications.