full-time 21 days ago
Medical Receptionist
Valley Medical Group
238 Northampton Street, Easthampton, MA 01027
18.58 - 26.47/hr
About the Practice
N/A Team Members
Software Software
Job Description
Thank you for expressing your interest in pursuing a career with Valley Medical Group. We are a provider-owned, multi-specialty group. We proudly serve a diverse community of over 55,000 patients at four locations throughout the Pioneer Valley.
Valley Medical Group is looking for a Medical Receptionist to join our Family Practice team and work in our Easthampton Health Center. If you are looking for a dynamic environment, this is your opportunity!
Position: Medical Receptionist
Location: Easthampton
Hours: 40 hours, Monday-Friday generally between 8am - 6pm, with a weekend rotation of one 4-hour shift every 4-6 weeks. Hours may vary dependent on the needs of the department. Exact schedule to be discussed at time of interview.
As the Medical Receptionist you will be responsible for phone and portal management, which includes answering and directing calls, documenting messages, queueing medications, and relaying messages to patients from Providers. Additionally, you will also be responsible for managing reception in boxes and portal messages by responding to questions and scheduling same day and future appointments.
Job Responsibilities:
Answer and direct phone calls
Patient check in: obtain demographic information, insurance verification, collect payments, provide necessary forms
Patient check out: schedule follow-up appointments
Document all interactions in the Electronic Medical Record (EMR)
Required Qualifications:
High school degree or GED
2 or more years of customer service experience
Ability to multitask and prioritize
Additional Preferred Qualifications:
Experience as a medical receptionist or other front office experience preferred
Experience working in an electronic medical record (EMR)
Experience with multiline phones
If you do not meet all of the preferred qualifications, we strongly encourage you to apply and/ or inquire. We often have multiple open positions and could consider you for another opportunity with our organization.
Valley Medical Group offers:
Medical, Dental & Vision Plans
401(k) Plan with Company Match
Health Savings Account & Flexible Spending Account
Generous Paid Time Off
7 Paid Holidays
Company-Paid Long-Term Disability Insurance
Company-Paid Life Insurance
Voluntary Life, Accident and Critical Illness Insurance Options
Company Wellness Program
Employee Assistance Program
Free On-Site Parking
We Value Employee Engagement and Inclusive Practices
Valley Medical Group (VMG) seeks to recruit, develop, and retain the most qualified workforce from a diverse candidate pool. We strive for every VMG staff person and provider to feel valued and be treated fairly, respectfully, and with dignity. We expect our employees to conduct themselves in a professional manner that promotes equal opportunity and prohibits unlawful discriminatory practices, including bias and harassment.
Fostering inclusion and belonging among our employees is critical to our success in providing high-quality patient care rooted in evidence-based practices and health equity. We have several initiatives that prioritize the employee experience, from an annual assessment of employee engagement to staff recognition events, various feedback mechanisms, and committees that promote an inclusive workplace.
Valley Medical Group is looking for a Medical Receptionist to join our Family Practice team and work in our Easthampton Health Center. If you are looking for a dynamic environment, this is your opportunity!
Position: Medical Receptionist
Location: Easthampton
Hours: 40 hours, Monday-Friday generally between 8am - 6pm, with a weekend rotation of one 4-hour shift every 4-6 weeks. Hours may vary dependent on the needs of the department. Exact schedule to be discussed at time of interview.
As the Medical Receptionist you will be responsible for phone and portal management, which includes answering and directing calls, documenting messages, queueing medications, and relaying messages to patients from Providers. Additionally, you will also be responsible for managing reception in boxes and portal messages by responding to questions and scheduling same day and future appointments.
Job Responsibilities:
Answer and direct phone calls
Patient check in: obtain demographic information, insurance verification, collect payments, provide necessary forms
Patient check out: schedule follow-up appointments
Document all interactions in the Electronic Medical Record (EMR)
Required Qualifications:
High school degree or GED
2 or more years of customer service experience
Ability to multitask and prioritize
Additional Preferred Qualifications:
Experience as a medical receptionist or other front office experience preferred
Experience working in an electronic medical record (EMR)
Experience with multiline phones
If you do not meet all of the preferred qualifications, we strongly encourage you to apply and/ or inquire. We often have multiple open positions and could consider you for another opportunity with our organization.
Valley Medical Group offers:
Medical, Dental & Vision Plans
401(k) Plan with Company Match
Health Savings Account & Flexible Spending Account
Generous Paid Time Off
7 Paid Holidays
Company-Paid Long-Term Disability Insurance
Company-Paid Life Insurance
Voluntary Life, Accident and Critical Illness Insurance Options
Company Wellness Program
Employee Assistance Program
Free On-Site Parking
We Value Employee Engagement and Inclusive Practices
Valley Medical Group (VMG) seeks to recruit, develop, and retain the most qualified workforce from a diverse candidate pool. We strive for every VMG staff person and provider to feel valued and be treated fairly, respectfully, and with dignity. We expect our employees to conduct themselves in a professional manner that promotes equal opportunity and prohibits unlawful discriminatory practices, including bias and harassment.
Fostering inclusion and belonging among our employees is critical to our success in providing high-quality patient care rooted in evidence-based practices and health equity. We have several initiatives that prioritize the employee experience, from an annual assessment of employee engagement to staff recognition events, various feedback mechanisms, and committees that promote an inclusive workplace.
About Valley Medical Group
Thank you for exploring a career with Valley Medical Group! We are a provider-owned, multi-specialty group caring for more than 55,000 patients at four locations throughout the Pioneer Valley.